Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Retail Category Manager

Company: Impossible Foods

Location: USA

Posted Oct 07, 2024

Impossible Foods is looking for a Retail Category Manager to support the development of category insights and growth strategies. The role requires category management and analytical expertise, and will report to the Senior Category Development Manager.

Senior Accountant

Company: Oddball

Location: USA

Posted Oct 07, 2024

Oddball is hiring a Senior Accountant to join their team. The job requires a detail-oriented individual with extensive experience in accounting principles, financial analysis, and regulatory compliance. The company offers a competitive salary range of $100,000 to $150,000.

Account Executive - Strategic Customer Growth

Company: Restaurant365

Location: USA

Posted Oct 07, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and constantly improving to be the best in class. The job posting is for an Account Executive Strategic Customer Growth, responsible for upselling and cross-selling the R365 product suite to national brands and franchisees.

Senior Backend Engineer - Viaduct

Company: Airbnb

Location: USA

Posted Oct 07, 2024

The Viaduct team is looking for an engineer to join their mission to upgrade the system with a new version, built on a new architecture. The engineer will work on various parts of the system, including the engine, API, observability, and schema modeling.

Senior People Business Partner - Sales

Company: Restaurant365

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior People Business Partner to work with the Sales organization at Restaurant365. The role requires a strategic and operational partner to develop effective sales teams, provide coaching and counsel, and build relationships with leaders and individual contributors. The ideal candidate has 10+ years of experience in HR, a strong business acumen, and excellent communication skills.

Customer Marketing Associate

Company: brightwheel

Location: USA

Posted Oct 07, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is seeking a Customer Marketing Associate to join its marketing team and drive customer awareness and retention.

NetSuite Project Manager/NetSuite Senior Project Manager

Company: BPM LLP

Location: USA

Posted Oct 07, 2024

Caravel BPM Technology Solutions is a company that values people and has a shared entrepreneurial spirit. They offer a total rewards package, wellbeing resources, and professional development opportunities. The ideal candidate will have strong client-facing skills, ability to lead and direct others, and experience in project management.

Senior Manager - Sales Enablement

Company: 1Password

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Manager of Sales Enablement at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves driving the effectiveness and efficiency of enablement programs, leading a team, and developing and managing data-driven programs. The company offers a range of benefits, including a competitive salary, equity grant, and generous paid time off.

Payroll Specialist

Company: Upwork

Location: USA

Posted Oct 07, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist to work on their powerful trust-driven platform. The ideal candidate will have comprehensive end-to-end payroll process knowledge and proficiency in payroll audits and complex tax situations.

Mobile Engineer (React Native)

Company: Futurhealth

Location: USA

Posted Oct 07, 2024

The job posting is for a React Native Developer position in a collaborative and dynamic team. The role involves developing new features, improving existing ones, and ensuring a high-performance user experience. The company offers a competitive salary package and may include variable compensation.

Senior Software Engineer - Privacy and Risk

Company: Reddit

Location: USA

Posted Oct 07, 2024

Reddit is growing and looking for an Information Security Engineer to build foundational capabilities and ensure privacy and compliance. The role involves developing solutions to close security gaps and building next-generation data privacy safeguards.

Senior Product Manager

Company: Array

Location: USA

Posted Oct 07, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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