Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Development Representative

Company: Uptempo

Location: USA

Posted Oct 07, 2024

Uptempo is looking for a Sales Development Representative to join their team. The role involves contacting and connecting with prospective customers, managing inbound inquiries, and leveraging research and tools to connect with prospects daily. The ideal candidate is a self-starter with strong interpersonal skills, ability to learn new technology, and excellent researching and problem-solving skills.

Operations Marketing Coordinator

Company: Futurhealth

Location: USA

Posted Oct 07, 2024

The job posting is for an Operations Marketing Coordinator role in a growing startup. The job involves coordinating marketing campaigns, collaborating with cross-functional teams, and maintaining the marketing calendar. The ideal candidate should have a bachelor's degree in marketing or a related field, 3+ years of experience in marketing or operations, and strong organizational and project management skills.

Director - Engineering

Company: Bezos Academy

Location: USA

Posted Oct 07, 2024

The job posting is for a Director of Engineering at Bezos Academy, responsible for creating life-changing technology for teachers and children. The role requires a track record of upleveling first-generation products, delivering scalable and maintainable solutions, and being an influential contributor to the organization.

Account Executive - Mid Market Agency Growth

Company: Sprout Social

Location: USA

Posted Oct 07, 2024

Sprout Social is looking for an Account Executive to join their Agency Sales team. The role involves prospecting, developing, and closing new business within the agency segment. The company offers a competitive salary, benefits, and opportunities for growth and development.

Principal Product Manager - New Products

Company: Mozilla

Location: USA

Posted Oct 07, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people. The company is looking for a Principal Product Manager to lead a small team in exploring and bringing new concepts to life.

Senior Software Engineer - Services

Company: Mozilla

Location: USA

Posted Oct 07, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building an internet that includes all people, regardless of demographic characteristics.

Full Stack Engineer

Company: Futurhealth

Location: USA

Posted Oct 07, 2024

The job posting is for a team lead position in a collaborative and dynamic team, responsible for developing and enhancing systems, engaging with stakeholders, and guiding the team. The ideal candidate has significant experience with Django, Redis, RabbitMQ, and Postgres, and proficiency in Vuejs, Nuxtjs, and React. The pay range is $160,000 to $230,000.

Senior Staff Product Designer - New Products

Company: Mozilla

Location: USA

Posted Oct 07, 2024

The text describes Mozilla Corporation's mission to make the internet better for people, its focus on diverse areas, and its commitment to diversity, equity, inclusion, and belonging. It also highlights the company's values and benefits.

Associate Creative Director

Company: Futurhealth

Location: USA

Posted Oct 07, 2024

FuturHealth is seeking an Associate Creative Director to join their dynamic Creative team. The role involves developing creative performance marketing strategies, collaborating with cross-functional teams, and managing relationships with external agencies.

Trust & Safety Policy - Intellectual Property Senior Policy Specialist

Company: Reddit

Location: USA

Posted Oct 07, 2024

Reddit is looking for an experienced Intellectual Property Senior Policy Specialist to support their Trust and Safety Policy team. The team focuses on protecting the expression rights, safety, and private information of communities and users across Reddit. The ideal candidate will have 4+ years of experience handling global legal requests regarding intellectual property issues, be a critical thinker, and have strong analytical skills.

Lead Fraud Operations Analyst

Company: Apollo.io

Location: USA

Posted Oct 07, 2024

The job description is for a Lead Fraud Operations Analyst who will design and lead Apollos fraud operations program. The ideal candidate will have experience building fraud operations programs, measuring impact, and demonstrating effective communication and prioritization skills.

Sr. Privacy Program Manager

Company: Vonage

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Privacy Manager to lead Vonage's privacy efforts, ensuring compliance with privacy laws and regulations, developing policies and procedures, and identifying strategic opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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