Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Managing Counsel, Commercial Contracts

Company: AlphaSense

Location: USA

Posted Sep 30, 2024

AlphaSense is a company that provides market intelligence and search built on proven AI, with a universe of public and private content. They are looking for a Managing Counsel of Commercial Contracts to join their legal team, with a focus on drafting, reviewing, and negotiating commercial contracts.

Executive Assistant to the CEO

Company: Cobalt

Location: USA

Posted Sep 30, 2024

Cobalt is a growing tech company that is looking for an exceptional executive assistant to support their CEO. The role involves providing administrative support, managing the CEO's schedule, and coordinating events. The company offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Sep 30, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that values diversity, inclusivity, and customer experience. The role involves working from home, providing customer service, and resolving routine problems. The company offers a range of benefits, including paid training, performance-based incentives, and a comprehensive employee assistance program.

Category Manager - UGC Analyst

Company: Bazaarvoice

Location: USA

Posted Sep 30, 2024

Bazaarvoice is a company that creates smart shopping experiences by connecting brands and retailers with consumers through user-generated content. They provide solutions for brands to collect and analyze consumer feedback, and use this data to improve their products and services.

Senior Solutions Engineer

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The Solutions Engineering team enables Grafana Labs' growth by educating customers and sharing technical expertise. A Solutions Engineer is responsible for technical engagement, product presentations, and communication with customers and internal teams.

OKTA Lead Security Engineer

Company: Solventum

Location: USA

Posted Sep 30, 2024

The job description is for a Lead Security Engineer position at Solventum, a new company that enables better, smarter, and safer healthcare. The role involves designing, supporting, and upgrading enterprise Identity and Access Management technologies. The company offers competitive pay, benefits, and programs to support employees' wellbeing.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Sep 30, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful implementation and optimization of Grafana's products.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Sep 30, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners. The company offers a fully remote position with a competitive salary, benefits, and opportunities for professional development.

Senior Staff Designer, Mobile Core

Company: Gusto

Location: USA

Posted Sep 30, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company is committed to building a collaborative and inclusive workplace and is looking for a Senior Staff Product Designer to lead the strategy and execution of their mobile vision.

Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

The job posting is for a Technical Customer Service Advisor role that allows work from home. The job requires customer service experience, strong computer knowledge, and excellent communication skills. The company offers a competitive salary, health benefits, and accelerated career opportunities.

Senior Product Manager - Security Products

Company: Coalition, Inc.

Location: USA

Posted Sep 30, 2024

The job posting is for a leadership role in the security and compliance space, requiring a strong background in computer science and experience in building B2B SaaS products. The role involves leading strategy and execution, partnering with cross-functional teams, and making data-driven product decisions. The company offers competitive compensation and benefits.

Call Center Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 30, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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