Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

EMEA Mainframe Business Specialist - Broadcom

Company: Arrow Electronics, Inc.

Location: USA

Posted Sep 23, 2024

The job description is for a Mainframe Business Specialist at Arrow, a leading innovator in the technology sector. The role involves providing subject-matter expertise, thought leadership, and solution technical specialization to position Broadcom competitively in the market. The job requires a strong understanding of mainframe technology, customer needs, and industry trends, as well as excellent communication and leadership skills.

Senior Strategist, Social Media

Company: Paxful

Location: USA

Posted Sep 23, 2024

Paxful is looking for an experienced social media professional to lead their global social channels. The ideal candidate will have a strong background in social media strategy, project management, and analytics. The role requires developing and executing a comprehensive social media strategy, leveraging data and insights to drive growth and engagement, and collaborating with internal stakeholders to achieve business goals.

Principal Software Engineer

Company: Smartsheet

Location: USA

Posted Sep 23, 2024

Smartsheet is a tech company that empowers teams to manage projects and build new solutions using simple tools. The company is looking for a Principal Software Engineer to drive large-scale architectural initiatives and enable data models and databases for its next-generation content management platform.

Client Success Manager

Company: Veho

Location: USA

Posted Sep 23, 2024

Veho is a growth company that looks for team members to grow with it, offering a generous ownership package, casual work environment, and a diverse and inclusive culture.

Contract Security Officer – Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company is looking for a Contract Security and Compliance Officer to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program.

Product Designer

Company: Livefront

Location: USA

Posted Sep 23, 2024

The job posting is looking for a senior-level Product Designer to join the team at Livefront. The ideal candidate is a multidisciplinary design generalist with a track record of leading high-profile product initiatives and excellent communication skills.

Senior Customer Success & Solutions Specialist

Company: SplitMetrics

Location: USA

Posted Sep 23, 2024

SplitMetrics is a remote-first team of experts building the future of mobile marketing. They are seeking a highly experienced Senior Customer Success and Solutions Specialist to hit the ground running for their expansion in the AMR. The role focuses on customer success and solutions engineering for customers, and also plays a vital part in the sales process for new clients.

Pharmacy Tech - Customer Service

Company: NTT DATA

Location: USA

Posted Sep 23, 2024

The job posting is for a Pharmacy Technician I Customer Service Representative position at NTT Data Services. The role involves taking incoming calls, providing professional phone assistance, and maintaining accurate documentation. The position requires a minimum of 1 year experience in a customer service position and a verifiable High School diploma or GED.

Staff Data Engineer

Company: Airbnb

Location: USA

Posted Sep 23, 2024

Airbnb is hiring data engineers to work on various teams, including Communication and Connectivity, Users Listings and Marketplace Data and AI, and BizTech. The role involves designing and building scalable data systems, collaborating with cross-functional teams, and ensuring data quality and reliability.

Senior Campaign Manager - Demand Gen

Company: Venafi

Location: USA

Posted Sep 23, 2024

Venafi is seeking a Senior Campaign Manager to support their growth initiatives. The ideal candidate is an eager, open-minded, and high-energy individual who can roll up their sleeves to get things done. The role involves leading strategic planning and digital customer journey execution of integrated marketing campaigns to reach a defined target audience.

Integreation Engineer - Launch Team

Company: Stripe

Location: USA

Posted Sep 23, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Launch Integration Engineer to provide technical consultation to users and help them implement Stripe products successfully.

Customer Success - Business Consultant

Company: EverQuote

Location: USA

Posted Sep 23, 2024

The job posting is for a Business Consultant at EverQuote, responsible for driving campaign performance, managing a book of business, and providing strategic consulting to agents. The role requires strong communication skills, experience in sales and strategic account management, and ability to analyze performance data.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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