Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Clinical Implementation Project Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

The job description is for an Implementation Project Manager to support the Indian Health Service's Electronic Health Records Modernization program. The job requires 8+ years of experience in project managing medium to large Oracle Health EHR Implementations, and the ability to ensure contract deliverables and timelines are well organized and running smoothly.

Junior AWS Cloud Engineer

Company: CGI Group, Inc.

Location: USA

Posted Sep 23, 2024

The job posting is for a Junior AWS Cloud Engineer position at CGI, a leading IT and business consulting services firm. The role involves designing, implementing, and supporting AWS services for a government client. The job requires AWS Cloud Practitioner Certification, 12 years of AWS administration experience, and excellent troubleshooting and communication skills.

Enterprise IT Support Officer

Company: ManTech

Location: USA

Posted Sep 23, 2024

ManTech is seeking a motivated career and customer-oriented Enterprise IT Support Officers EITSO to serve on a team of IT support professionals responsible for remote incident response. The role involves using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for all incoming incidents, requests, and demands.

Senior Product Manager

Company: Sealed

Location: USA

Posted Sep 23, 2024

Sealed is a climate tech company that provides software and solutions to contractors to help them install home weatherization and electrification projects. The company is looking for a Senior Product Manager to join their team and work on a twosided platform consisting of B2SMB contractors and RegTech federal state and local energy efficiency incentive programs.

Quality Assurance Analyst Senior - Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

The job description is for an IT Quality Analyst Senior position at GDIT, a global technology and professional services company. The job involves supporting the Quality Assurance team for a contract program, implementing a Quality Assurance program, and providing QA support to federal leadership and project managers.

AWS Solutions Architect

Company: CGI Group, Inc.

Location: USA

Posted Sep 23, 2024

The job posting is for an AWS Solutions Architect position at CGI, a company that provides IT and business consulting services. The job requires experience in designing and implementing cloud computing solutions, and the company offers a range of benefits and opportunities for professional growth.

Ops Tech III - Custom Offerings Reporting and Data Tech

Company: Johnson Controls International

Location: USA

Posted Sep 23, 2024

The job description is for a remote operations technician who will create custom reporting, troubleshoot mechanical and building automation alarms, and provide recommendations for improved site operation. The role requires strong customer focus, interpersonal skills, and ability to perform multitasks. The company offers a competitive compensation and benefits plan, including medical, dental, and prescription coverage, and provides opportunities for advancement and training.

Assistant Controller

Company: Solidigm

Location: USA

Posted Sep 23, 2024

The company Solidigm is seeking a highly skilled and experienced assistant controller to join their team. The job description includes managing and owning the entire month, quarter, and year-end closing process, providing guidance on proper application of accounting policies, and ensuring the integrity of external and internal reporting.

DevSecOps Security Architect

Company: Maveris

Location: USA

Posted Sep 23, 2024

Maveris is a Veteran-owned IT and cybersecurity services company that helps organizations create secure digital solutions. They are committed to serving customers across the Federal Government and private sector, and are looking for a DevSecOps Security Architect to join their team.

Customer Care Representative

Company: Lennar Homes

Location: USA

Posted Sep 23, 2024

Lennar is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. The company offers a comprehensive array of benefits designed to enhance the wellbeing and professional growth of its Associates.

Epic Resolute HB Claims Application Analyst Senior

Company: SSM Health

Location: USA

Posted Sep 23, 2024

SSM Health is seeking a technically skilled team member with strong Epic Environment build experience to join their Epic Billing and Claims Support Team. The ideal candidate will have a passion for researching and implementing healthcare revenue cycle solutions and will work remotely.

Software Engineer III, Backend

Company: MyFitnessPal

Location: USA

Posted Sep 23, 2024

MyFitnessPal is a company that aims to improve people's health through better food choices. They are looking for a Senior Software Engineer to join their Backend Engineering team, and the role involves building APIs, collaborating with peers, and improving existing systems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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