Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior GL Accountant - SaaS

Company: Firstup

Location: USA

Posted Sep 24, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for a Sr GL Accountant to join their team, who will be responsible for financial reporting, reconciliations, and other tasks.

Accounts Payable Specialist

Company: Wealthfront

Location: USA

Posted Sep 24, 2024

Wealthfront is seeking an Accounts Payable Specialist to join the finance and accounting team. The job requires 14 years of accounting experience, proficiency in NetSuite, Billcom, and MS Office, and knowledge of US GAAP. The company offers a competitive salary range, benefits, and a dynamic work environment.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Sep 24, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Senior Account Executive to help them meet their revenue goals.

Frontend Technical Lead II - Social (Reach & Reputation)

Company: HubSpot

Location: USA

Posted Sep 24, 2024

HubSpot is looking for a Frontend Technical Lead to build great products for social media marketers and advertisers. The role requires strong individual contributor skills, technical leadership, product leadership, and team leadership. The company offers competitive compensation and benefits.

Senior Field Marketing Manager

Company: Red Canary

Location: USA

Posted Sep 24, 2024

The job posting is for a Senior Field Marketing Manager position at Red Canary. The role involves analyzing sales pipeline health, developing marketing campaigns, and collaborating with cross-functional teams. The job requires 7+ years of experience in B2B field marketing, creative and innovative thinking, and excellent interpersonal skills.

Business Central Developer L3

Company: Pax8

Location: USA

Posted Sep 24, 2024

The Business Central Developer L3 role involves designing and implementing custom D365 Business Central solutions, administrating environments, and leading projects. The ideal candidate has experience with AL coding language, solution design, and Azure, and is highly organized and detail-oriented.

Senior Staff Product Designer, Platform Ecosystem

Company: Discord

Location: USA

Posted Sep 24, 2024

Discord is a platform used by millions of people for various reasons, with a focus on gaming. The company is looking for a Sr Staff Designer to lead the design of the platform's ecosystem, with a focus on creating intuitive and delightful experiences for users and app developers.

VP - Product Marketing

Company: Eventbrite, Inc.

Location: USA

Posted Sep 24, 2024

Eventbrite is looking for a VP of Product Marketing to drive strategy across event organizers, consumers, and Ads business. The role requires a combination of strategic thinking, analytical rigor, strong communications, and operational excellence.

Senior Product Manager - Clinic Finances and Products

Company: Jane App

Location: USA

Posted Sep 24, 2024

Jane is a remote-first company looking for a Senior Product Manager to help drive innovation in their Clinic and Finances team. The company values collaboration, humility, and a growth mindset, and is committed to paying its team members fairly and above all, paying for growth.

Technology Enablement - Senior Consultant (NetSuite)

Company: Riveron

Location: USA

Posted Sep 24, 2024

The job posting is for a Senior Associate in Technology Enablement at Riveron, a people-first business advisory firm. The role involves collaborating with clients to develop and implement custom technology solutions, conducting research, and managing project timelines. The expected pay range is $80,000 to $150,000 per year.

Enterprise Account Executive - Federal System Integrators

Company: Databricks

Location: USA

Posted Sep 24, 2024

The job posting is for an Enterprise Account Executive at Databricks, responsible for driving sales of Databricks within the Public Sector segment. The ideal candidate has experience in field sales, big data, cloud, or SaaS sales, and a track record of delivering business value to customers.

Enterprise Account Executive

Company: BigPanda

Location: USA

Posted Sep 24, 2024

BigPanda is seeking an enterprise sales rep who is process-oriented and customer-obsessed. The role requires building relationships and credibility with clients and partners through proactive prospecting and product demonstrations. The company offers a competitive salary, commission, equity, and a world-class benefits program.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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