Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Business Intelligence Analyst II

Company: Mediavine

Location: USA

Posted Sep 06, 2024

Mediavine is seeking a Business Intelligence Analyst to join their growing team. The company is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. The role involves extracting actionable insights from complex datasets, driving strategic initiatives, and supporting operational efficiency.

Clinical Advocate

Company: Scripta Insights

Location: USA

Posted Sep 07, 2024

Scripta Insights is a healthcare IT company focused on lowering pharmacy benefit costs for self-insured employers and their employees. They use data analytics to identify savings opportunities and provide better decision making for both corporate and employee levels.

Staff Accountant

Company: Mattermost

Location: USA

Posted Sep 06, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are seeking a Staff Accountant with experience in corporate finance and accounting. The job requires processing vendor bills, reviewing customer sales orders, and performing customer collections.

Sr Big Data Engineer Airflow and Oozie (GCP)

Company: Rackspace

Location: USA

Posted Sep 06, 2024

Rackspace Technology is seeking a Senior Big Data Engineer to join their dynamic team. The ideal candidate will have experience in developing batch processing systems, Oozie, Airflow, and GCP. The role involves working in a remote environment, requiring excellent communication skills and problem-solving abilities.

Financial Controller

Company: Panoptyc

Location: USA

Posted Sep 06, 2024

Panoptyc is seeking an experienced Controller to join its senior team. The company is rapidly growing and is looking for a professional with a strong background in accounting and a willingness to help build a rapidly growing business.

Director of Product Design

Company: Lattice

Location: USA

Posted Sep 06, 2024

Lattice is looking for a Director of Product Design to lead a team of designers and help deliver connected, cohesive, and coherent experiences. The role involves reimagining the experience of enterprise software and building valuable experiences that enable companies to engage, retain, and develop their employees.

Staff Data Scientist - Growth

Company: Quince

Location: USA

Posted Sep 07, 2024

Quince is a retail and technology company that aims to challenge the idea that nice things should cost a lot. They focus on creating high-quality goods at affordable prices and are committed to fair factories and transparent pricing. The company is looking for a Growth Data Scientist to join their team and develop predictive models and advanced analytics to optimize marketing campaigns and personalization efforts.

Technical Product Marketing Manager

Company: Nova Talent

Location: USA

Posted Sep 06, 2024

Sift is a fast-growing startup building data infrastructure for next-generation machines. They're looking for a Technical Product Marketer to craft and execute strategies for bringing products and features to market.

Customer Success Manager

Company: BlueConic

Location: USA

Posted Sep 06, 2024

BlueConic is a high-growth SaaS company that empowers marketers to create customer experiences and drive business results. The company is looking for a Customer Success Manager to support its customers and help them achieve their goals.

Clinical Sales Director

Company: Springhealth

Location: USA

Posted Sep 07, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to access. They offer a range of services, including therapy, coaching, and medication management, and have a strong focus on diversity and inclusion. The company is committed to providing a positive and supportive work environment, with benefits such as flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Quantitative Software Engineer

Company: Gauntlet

Location: USA

Posted Sep 06, 2024

Gauntlet is a leader in quantitative research and DeFi economics optimization, specializing in risk management and growth facilitation. They are seeking a highly skilled and motivated Quantitative Software Engineer to join their team.

Head of Marketing

Company: Lingraphica

Location: USA

Posted Sep 07, 2024

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication and quality of life for people with communication impairments. The company is looking for a Head of Marketing, Customer Acquisition, Retention, and Experience to develop a strategic marketing vision and drive customer acquisition.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages