Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager - Enterprise Sales

Company: Webflow

Location: USA

Posted Sep 06, 2024

Webflow is looking for an Enterprise Sales Manager to help grow their presence in the Enterprise market. The role involves building a sales team, owning results, and driving growth. The company offers a competitive salary range, benefits, and a positive work culture.

People Specialist

Company: Webflow

Location: USA

Posted Sep 06, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for a People Specialist to join its People and Organizational Development team, responsible for supporting the organization's development by providing performance management support, employee relations support, and more.

VP of Strategic Accounts - Healthcare

Company: Invisible Technologies

Location: USA

Posted Sep 06, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a VP of Strategic Accounts to maintain and expand client relationships.

Category Management Global Team Lead

Company: HubSpot

Location: USA

Posted Sep 06, 2024

HubSpot is looking for a Category Specialist Lead to assist in building a global procurement strategy and function. The role will involve managing contracts, leading a team, and ensuring compliance with regulations.

Salesforce Consultant (LSAP)

Company: Litify

Location: USA

Posted Sep 06, 2024

Litify is a platform that revolutionizes the legal industry by providing an all-in-one legal operating solution. They are seeking a Salesforce Consultant to join their Customer Success team, who will work with customers to solve their process requirements through Salesforce configurations.

Strategic Alliances Manager

Company: Red Canary

Location: USA

Posted Sep 06, 2024

Red Canary is looking for a Strategic Alliances Manager to manage key technology partnerships, develop strategies, and optimize growth. The ideal candidate has 5+ years of experience in the computer security industry, strong communication skills, and a passion for collaboration.

Senior Consultant - Senior Appian Developer

Company: Dynamo Technologies

Location: USA

Posted Sep 06, 2024

The job description is for a Senior Appian Developer position at Dynamo Technologies, a full lifecycle digital transformation company. The job requires experience in Appian project delivery, agile development, and integrating Appian with third-party systems. The salary range is $130k-$150k.

Senior Backend Software Engineer, Search Input

Company: Airbnb

Location: USA

Posted Sep 06, 2024

The text describes a job opening for a backend/fullstack developer at Airbnb. The team is responsible for developing new features and improving the search experience for Airbnb guests. The job requires 5+ years of experience in backend/fullstack development, a bachelor's and/or master's degree, and expertise in Java and/or Kotlin. The company is committed to diversity and inclusion and provides a disability-inclusive application and interview process.

Director - Revenue Enablement

Company: Webflow

Location: USA

Posted Sep 06, 2024

Webflow is looking for a Director Revenue Enablement to help drive revenue generation by implementing scalable enablement strategies across the organization. The role involves leading the development and delivery of a sales enablement and training curriculum, designing and implementing comprehensive onboarding programs, and establishing key performance indicators to track the effectiveness of the revenue training program.

Solutions Architect - AI/ML

Company: Snowflake

Location: USA

Posted Sep 06, 2024

The job posting is for a Solutions Architect at Snowflake, requiring a strong background in data science and cloud architecture. The role involves working with customers to create new offerings and capabilities, and requires experience with Snowflake, data science, and cloud platforms.

Senior Manager - Global Benefits

Company: ActiveCampaign

Location: USA

Posted Sep 06, 2024

ActiveCampaign is looking to fill a Senior Manager Global Benefits role to oversee benefit programs in multiple regions. The role involves strategic and operational work, managing relationships, and designing communication programs. The company offers a range of benefits, including comprehensive health and wellness, open paid time off, and a generous 401k matching program.

Integration Engineer

Company: Airbnb

Location: USA

Posted Sep 06, 2024

The job posting is for an Integration Engineer on the API Integrations team at Airbnb. The role involves working with software partners to ensure a smooth connection with the Airbnb API, troubleshooting issues, and providing technical consultancy. The team works closely with software engineers, product, and commercial teams to offer technical advice and support.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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