Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Sales Engineer

Company: RevenueCat

Location: USA

Posted Sep 07, 2024

The job posting is looking for a Senior Sales Engineer to join the RevenueCat team. The role involves working with apps of all sizes, coming up with creative solutions, and being the primary point of contact for customers. The company offers a competitive salary, equity, and a fully remote work environment.

Business Performance Improvement - Oracle EPM Solution Architect

Company: Riveron

Location: USA

Posted Sep 07, 2024

Riveron is looking for a Solution Architect focused on Oracle EPM software to join their Technology Enablement practice. The role involves interacting with clients, contributing to business development and sales, and executing projects on the Oracle EPM platform.

Client Services Specialist

Company: Delfi Diagnostics

Location: USA

Posted Sep 07, 2024

The job description is for a customer support role in the diagnostics industry, requiring 3 years of experience in customer-facing roles and proficiency in Salesforce CRM. The company, DELFI Diagnostics, is developing next-generation blood-based tests for cancer detection and prioritizes solutions that have the potential to save lives.

SEO Content Manager

Company: Black & White Zebra

Location: USA

Posted Sep 07, 2024

Black and White Zebra is a rapidly growing independent media tech company that helps people succeed at work through educational content and communities. They are looking for an SEO Content Manager to drive the success of their content marketing efforts.

Senior Product Designer

Company: Kraken

Location: USA

Posted Sep 07, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is looking for a Senior Product Designer to join their Core Experience team, responsible for defining the overall user experience for Kraken products.

UX Director of Foundation Design

Company: Eventbrite, Inc.

Location: USA

Posted Sep 07, 2024

The text describes Eventbrite's vision to build a self-service platform for event creators, its growth, and its pivot to focus on creator confidence, marketing tools, and consumer choice. It also describes the role of a UX Director in shaping and scaling the foundational pillars of the user experience practice.

AI Specialist

Company: Snowflake

Location: USA

Posted Sep 07, 2024

Snowflake is seeking an AI Specialist to work with technical decision makers in the design and architecture of AI solutions. The role involves providing handson expertise, supporting customers, and collaborating with product and sales teams.

Product Analyst

Company: PosiGen

Location: USA

Posted Sep 07, 2024

The Product Team at PosiGen is responsible for driving the effectiveness and profitability of how we deliver our core financial asset and services products to our Customers through innovative process and platform development. The team operates as a key liaison between business units and our Technology group in strategic and operational software projects.

Director - Marketing Operations

Company: TerrAscend

Location: USA

Posted Sep 07, 2024

TerrAscend is a leading cannabis company that aims to shape the future of the industry by creating leading therapies and developing premium products. They are looking for a Director of Marketing Operations to lead and manage all processes and projects for their house brand product development and launch campaigns.

Software Engineer II (Full-Stack)

Company: Bestow

Location: USA

Posted Sep 07, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Marketing Technology Data Engineer

Company: Bestow

Location: USA

Posted Sep 07, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Customer Support Associate

Company: Clipboard Health

Location: USA

Posted Sep 07, 2024

The job posting is for a Customer Support Associate on the Worker Operations Team, responsible for investigating incidents, communicating with customers, and developing reliability initiatives. The ideal candidate has 2+ years of customer support experience, strong communication skills, and a positive mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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