Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Ecosystem Manager

Company: Vercel

Location: USA

Posted Sep 07, 2024

Vercel is looking for an Ecosystem Manager to join their Strategy and Insights team. The role involves managing partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem.

Product Marketing Lead, Growth

Company: PingCAP

Location: USA

Posted Sep 07, 2024

PingCAP is seeking a strategic Product Marketing Lead to drive Product-Led Growth for TiDB Serverless and other TiDB products. The role involves developing and implementing PLG strategies, creating high-impact content, and optimizing website traffic and conversion rates.

Salesforce Developer - Bilingual (Korean/English)

Company: Woongjin, Inc

Location: USA

Posted Sep 07, 2024

The job description is for a Salesforce Developer II who will be responsible for delivering custom development integrations, implementation, and data migration on the Salesforce platform. The role requires a strong understanding of Salesforce, Marketing Cloud, and other related technologies.

Technical Due Diligence Consultant (Spanish Speaking)

Company: Crosslake Technologies LLC

Location: USA

Posted Sep 07, 2024

The job posting is for a consultant position at Crosslake, a company that supports technology companies and private equity firms. The role involves working with technology companies to identify improvements in their processes and tools, and with private equity companies to help them understand the technology strengths and risks of potential investments. The ideal candidate has strong technical acumen and experience in software development, product management, or a related field.

Senior Manager - Sales (Anonym)

Company: Mozilla

Location: USA

Posted Sep 07, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking an experienced Sr Manager of Sales to join their team at Anonym, a leading provider of private digital advertising solutions.

Contributing Faculty - Master of Nursing Core

Company: Adtalem Global Education

Location: USA

Posted Sep 07, 2024

Walden University is an accredited institution that offers online degree and certificate programs in various fields, including nursing, business, and education. The university is dedicated to providing high-quality education and helping students achieve their goals.

People & Business Operations Manager

Company: SuperSummary

Location: USA

Posted Sep 07, 2024

Lift Ventures is seeking a People amp Business Operations Manager for SuperSummary, a fast-growing EdTech business. The ideal candidate will have 5+ years of experience in an operational role, strong people skills, and analytical problem-solving skills.

Lead Product Marketing Manager

Company: Zip

Location: USA

Posted Sep 07, 2024

Zip is looking for a Lead Product Marketing Manager to manage the go-to-market strategy, positioning, and sales enablement programs for their core offerings. The ideal candidate should have exceptional communication skills, creative flair, and strong analytical skills. The role involves collaborating with product management, creating compelling content, and analyzing competitors to identify strengths, weaknesses, opportunities, and threats.

Staff Web Engineer

Company: Gametime United

Location: USA

Posted Sep 07, 2024

Gametime is a company that aims to unite the world through shared experiences. They are looking for a Staff Web Engineer to modernize their web presence and create exceptional user experiences.

SEO Specialist

Company: Plaid

Location: USA

Posted Sep 07, 2024

Plaid is looking for an SEO Specialist to help scale their organic marketing efforts. The company is dedicated to empowering financial freedom for everyone and is committed to building a diverse team.

Associate Product Support Engineer (Portuguese fluency required)

Company: Workiva

Location: USA

Posted Sep 07, 2024

The job posting is for an Associate Product Support Engineer at Workiva, requiring customer service experience, bilingualism in English and Portuguese, and technical aptitude. The role involves providing technical expertise to customers, troubleshooting issues, and maintaining professionalism.

Intermediate Backend Engineer (Go) - Data Stores: Tenant Scale

Company: GitLab

Location: USA

Posted Sep 07, 2024

The Tenant Scale team is looking for Backend Engineers to work on scaling solutions for GitLab. The team is focused on implementing a Cells architecture and an Organization entity to accommodate daily active user growth. The role involves developing new features, reviewing changes, and documenting best practices.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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