Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

DevOps Engineer

Company: Ada Health

Location: USA

Posted Sep 06, 2024

Ada is a company that uses artificial intelligence to empower people to better understand their health. They are hiring DevOps Engineers to join their Service Delivery team in the US and are looking for candidates with experience in cloud technologies and CICD.

Risk Manager

Company: Kafene

Location: USA

Posted Sep 05, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and looking to expand its team, with a dynamic workplace culture that values collaboration and innovation.

Senior Manager, Care Pro Hiring

Company: Honor

Location: USA

Posted Sep 05, 2024

Honor is a company that aims to expand the capacity to care for aging adults by combining high-tech with high-touch. They have a care platform that combines local care with advanced technology to bring high-quality care to more people. The company is looking for a Senior Manager of Care Pro Hiring to lead a team responsible for high-volume caregiver recruitment efforts across the US.

Head Engineer

Company: Jasper

Location: USA

Posted Sep 06, 2024

Jasper Health is a digital coaching and navigation experience that improves the lives of individuals affected by cancer and their caregivers. The company has raised $25M in Series A funding and is looking for a Head Engineer to expand its offering.

Account Executive

Company: Elevenlabs

Location: USA

Posted Sep 06, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring an Account Executive to help them meet their revenue goals.

Customer Success Manager

Company: Tulip

Location: USA

Posted Sep 05, 2024

Tulip is a company that helps companies improve their operations by providing connected apps and composable solutions. They have a strong focus on customer success and are looking for a customer success manager to manage a portfolio of customer accounts.

Financial Data Analyst

Company: ascellatech

Location: USA

Posted Sep 06, 2024

Ascella Technologies is a company that develops and implements innovative technology solutions to deliver business outcomes and help clients manage risk. They are looking for a Financial Data Analyst to join their team, who will be responsible for data analysis, working with large data extracts, and analyzing complex information. The company values diversity, inclusivity, and open communication, and offers a competitive salary and benefits package.

Product Designer

Company: Render

Location: USA

Posted Sep 06, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting online applications. The company is looking for a Product Designer to join their team, with a focus on guiding the team through uncertainty and ambiguity, and collaborating with cross-functional partners. The role requires 5+ years of experience in product design, with a focus on developer-focused products, and a love for high-quality visual and interaction design.

Marketing Coordinator

Company: Formic

Location: USA

Posted Sep 06, 2024

Formic is a company that aims to revolutionize American manufacturing by making automation accessible to all manufacturers. They believe in continuing the American legacy of innovation and are backed by investors such as Blackhorn Ventures and Mitsubishi HC Capital America. The company is looking for a Marketing Coordinator to join their team and help drive top of funnel growth.

Sales Director

Company: Cordial81

Location: USA

Posted Sep 05, 2024

Cordial is a company that aims to bring humanity and empathy to marketing, with a focus on kindness, authenticity, and respect. They provide a platform for brands to communicate with their customers in a more personal and human way, and have a strong team of individuals who are passionate about their work.

Staff Cloud DevOps/Site Reliability Engineer (SRE)

Company: Inworld AI

Location: USA

Posted Sep 06, 2024

The job posting is for a Staff Cloud DevOpsSite Reliability Engineer to join the company's team. The responsibilities include infrastructure maintenance, DevOps and CICD pipelines, microservices scalability, and site reliability. The job is located in Mountain View, CA or remotely in the US, with a base salary range of $180,000 to $280,000.

Senior Ad Operations Specialist

Company: World of Good Brands

Location: USA

Posted Sep 06, 2024

The job posting is for a Senior Ad Operations Specialist at World of Good Brands. The role requires analytical and logical thinking, enthusiasm, organization, and communication skills. The job involves managing campaigns, reporting, and troubleshooting technical issues. The company offers a range of benefits, including medical, dental, and parental leave.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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