Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director, Product Management

Company: Daxko

Location: USA

Posted Sep 05, 2024

Daxko is looking for a Director of Product Management to lead a team of product managers and drive the product strategy and roadmap for their health and wellness software. The successful candidate will have a blend of visionary and analytical skills, be able to build a world-class team, and have a track record of success in B2B product management.

Senior Product Marketing Manager, Life Sciences

Company: Domino Data Lab

Location: USA

Posted Sep 05, 2024

Domino Data Lab is a leading Enterprise AI platform that powers model-driven businesses. The company is backed by top investors and has a strong presence in the life sciences industry. The role of Industry Product Marketing Manager is responsible for guiding messaging, content, and GTM programs for the Life Sciences vertical.

Manager - Detection Engineering

Company: Red Canary

Location: USA

Posted Sep 05, 2024

Red Canary is a cybersecurity company that aims to empower organizations to make better security decisions. They offer a unique combination of market-defining technology and expertise to prevent breaches and provide a new standard for partnership in the industry.

Senior DevOps Engineer

Company: Agero

Location: USA

Posted Sep 05, 2024

Agero is a company that provides digital driver assistance services, and they are looking for a Senior DevOps Engineer to help with the design and implementation of scalable and efficient infrastructure. The company has a mission to rethink the vehicle ownership experience and is committed to creating a diverse and inclusive environment.

DevOps Engineer III

Company: Coforma

Location: USA

Posted Sep 05, 2024

Coforma is looking for a thoughtful and collaborative DevOps Engineer III to join their growing distributed team. The role involves building accessible applications, overseeing builds and deployments, and working closely with researchers and designers. The company values inclusivity, diversity, and accessibility, and offers a competitive salary range of $117,420 to $143,170 per year.

Director of Rev-ops

Company: Level AI

Location: USA

Posted Sep 05, 2024

The job posting is seeking an accomplished Director of Revenue Operations to join the leadership team. The ideal candidate will possess a deep understanding of revenue-generating activities and will be instrumental in optimizing these processes to achieve the organization's growth objectives.

Sales Manager

Company: Haus

Location: USA

Posted Sep 05, 2024

HausHaus is a decision science platform that helps businesses make more profitable decisions. The company is looking for a Sales Manager to join their Revenue leadership team.

Data Scientist, Hopper CS Analytics

Company: Hopper

Location: USA

Posted Sep 05, 2024

Hopper is seeking a highly skilled Data Scientist to join their CS Analytics team. The ideal candidate will have experience in SQL, Python, GCP, Airflow, Tableau, Amplitude, and Data Science, focusing on Natural Language Processing (NLP). The role requires someone who can handle complex data challenges, build and maintain data pipelines, and provide actionable insights to drive business decisions.

App Data Analyst

Company: Nationalpublicradioinc

Location: USA

Posted Sep 05, 2024

NPR is a thriving mission-driven multimedia organization that produces award-winning news and music programming. The company values information, creativity, and social responsibility, and is committed to doing the right thing in its journalism and in every role.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Sep 05, 2024

The job description is for a Technical Support role in a Customer Success team, requiring proficiency in ticketing technology, problem-solving, and excellent customer service skills.

Customer Experience Manager

Company: Pepper

Location: USA

Posted Sep 05, 2024

Pepper is a DTC bra brand that celebrates small-chested bodies and has grown to eight figures in sales through focused profit-minded strategies. The company is looking for a Customer Experience Manager to ensure a best-in-class customer service experience and has a mission to create a world where flat is no longer an insult.

Contact Center Representative

Company: Advantmed

Location: USA

Posted Sep 05, 2024

The job description is for a Contact Center Representative to handle inbound and outbound calls to schedule health assessment visits. The ideal candidate has 2+ years of call center experience, an outgoing personality, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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