Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Product - Runtime

Company: Apollo

Location: USA

Posted Sep 06, 2024

Apollo is seeking an experienced Product Manager to lead the development of Apollo Router, a platform for deploying and scaling GraphQL runtime layers. The ideal candidate will have a technical background and experience working with cloud infrastructure, developer platforms, and infrastructure.

Staff Product Owner - Sales

Company: Pinterest

Location: USA

Posted Sep 06, 2024

The job posting is for a Product Manager position at Pinterest, responsible for creating the future of sales systems and tools. The role requires a mix of technical and business strength, with experience in building cross-functional relationships and navigating stakeholders.

Demand Generation Manager - Education

Company: brightwheel

Location: USA

Posted Sep 06, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking an experienced Demand Generation Manager to join their Education team.

Design Researcher

Company: Coforma

Location: USA

Posted Sep 06, 2024

Coforma is a company that uses creativity to get results for clients and the communities they serve. They are looking for a Design Researcher to join their team, who will work on projects that improve people's lives through thoughtful technology products and services.

Senior Backend/Data Engineer - Music

Company: Spotify

Location: USA

Posted Sep 06, 2024

Spotify is looking for a senior backend data engineer to join their team. The role involves designing, developing, and deploying services in Java to power music analytics and insights in Spotify for Artists. The ideal candidate has 5+ years of experience in backend and data engineering, strong system design skills, and proficiency in building distributed services.

Procurement Analyst

Company: MyFitnessPal

Location: USA

Posted Sep 06, 2024

MyFitnessPal is looking for an EntryLevel Procurement Specialist to join their dynamic team. The role involves managing procurement processes, collaborating with accounting, and maintaining operational focus. The company offers a wide range of benefits and a competitive salary range of $52,000 to $82,000.

Senior Implementation Consultant

Company: Snyk

Location: USA

Posted Sep 06, 2024

Snyk is hiring an Implementation Consultant to work with customers to advance their security program using the Snyk Cloud Native Application Security Platform. The ideal candidate has a technical background, excellent client and project management skills, and experience with SDLC and DevOps methodologies.

Director, Product - Data

Company: Apollo.io

Location: USA

Posted Sep 06, 2024

The role involves leading the development and execution of a robust data strategy, managing and expanding Apolloio's industry-leading data product, and ensuring the continuous enrichment, accuracy, and differentiation of data products.

Educational Services Director

Company: Snowflake

Location: USA

Posted Sep 06, 2024

Snowflake is seeking a Director of AMS Educational Services Sales to lead and develop a team focused on driving training initiatives and bookings growth. The successful candidate will have a strong background in technology education sales and experience in managing global training programs.

Graphic Designer

Company: TerrAscend

Location: USA

Posted Sep 06, 2024

TerrAscend is a leading cannabis company that is shaping the future of the industry by creating therapies for patients and developing premium products for recreational use. They are looking for a freelance graphic designer to join their creative team and work on promotional assets for their Michigan and Northeastern United States markets.

Sr. Systems Administrator (IAM focus)

Company: Yubico

Location: USA

Posted Sep 06, 2024

Yubico is a company that specializes in providing secure login solutions. They were founded in 2007 and have since become a leading provider of security keys. The company's mission is to make secure login easy and available for everyone. Yubico has a strong company culture and employees located in over 14 countries. They offer a holistic Total Rewards package designed to support their employees in all aspects of their life.

Senior Data Infrastructure Engineer

Company: Webflow

Location: USA

Posted Sep 06, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for a Senior Data Infrastructure Engineer to join their Data Platform team and build robust, secure, and scalable infrastructure.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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