Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Project Coordinator

Company: DirectDefense

Location: USA

Posted Aug 29, 2024

DirectDefense is a cybersecurity company that aims to secure organizations across all industries. They provide information security services to improve overall security posture and offer a range of benefits to their employees.

Senior Manager Program Management

Company: Vendavo

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Manager Program Management position at Vendavo, a company that partners with leading companies to accelerate growth and profitability. The role involves managing a small subset of engagements, leading the N American Program Management team, and developing strong customer relationships. The company offers a range of benefits, including flexibility to work from home, unlimited PTO, and a competitive salary.

Sr. Manager - Field Engineering

Company: Databricks

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Manager Field Engineering role at Databricks, responsible for leading a team of Solutions Architects to help customers become wildly successful. The ideal candidate has 10+ years of experience in the data space, is a trusted advisor to technical executives, and has experience building and leading technical teams.

Real World Data Analytics Programmer/Analyst Consultant

Company: ClinChoice

Location: USA

Posted Aug 29, 2024

The job posting is for a Real World Data Analytics ProgrammerAnalyst Consultant position at ClinChoice, a global full-service CRO. The role involves executing statistical analysis plans, providing analytic input, and managing workload in support of one or more therapeutic areas.

Senior People Business Partner (Go-to-Market)

Company: Modern Health

Location: USA

Posted Aug 29, 2024

Modern Health is seeking a Sr People Partner to develop the talent strategy and advise on people-related initiatives. The role is critical to the company's ability to scale and support employee experience and company success.

Outbound Business Development Representative

Company: JumpCloud

Location: USA

Posted Aug 29, 2024

JumpCloud is seeking an Outbound Business Development Representative to join their team. The ideal candidate should have strong sales experience, excellent communication skills, and the ability to multitask effectively. The role requires proactive outreach, market research, personalized engagement, lead qualification, and pipeline handoff.

Engineering Program Manager

Company: Webflow

Location: USA

Posted Aug 29, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for an Engineering Program Manager to drive the business of Engineering teams forward, enhance the Engineering Onboarding experience, and lead Engineering enablement efforts.

Data Analyst

Company: Vetcove

Location: USA

Posted Aug 29, 2024

Vetcove is a growing company that helps veterinarians buy supplies more efficiently. They are looking for a Data Analyst to join their Brand Partnerships team, which plays a crucial role in leveraging data to deliver competitive intelligence and campaign insights to their partners.

Principles of Ethics - Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 29, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They prioritize a culture of service excellence and care, and are seeking instructors to teach courses in a blended learning environment.

User Operations Specialist

Company: The Predictive Index

Location: USA

Posted Aug 29, 2024

The job posting is looking for a User Support Specialist with a passion for delivering exceptional customer service and problem solving. The ideal candidate will have customer service orientation, technical aptitude, problem-solving skills, and a team mentality.

Head of Revenue Operations

Company: Veho

Location: USA

Posted Aug 29, 2024

Veho is a growth company that is revolutionizing the world of package delivery by creating exceptional experiences for customers and drivers. The company is looking for a Head of Revenue Strategy and Operations to lead the team and drive day-to-day operations of the Commercial organization.

Engineer - DevOps

Company: hims & hers

Location: USA

Posted Aug 29, 2024

The company is seeking a DevOps Engineer to build and maintain infrastructure for their ecommerce platform. The role involves enabling frontend growth, improving system availability and performance, and leading key projects. The company offers competitive salary, unlimited PTO, and comprehensive health benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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