Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

RVP, Customer Expansion

Company: Agiloft, Inc

Location: USA

Posted Aug 28, 2024

Agiloft is a leading company in Contract Life Cycle Management, with a highly differentiated value proposition and a strong track record of awards and recognition. The company is pioneering the use of Artificial Intelligence to enable next-generation business commerce, and has a highly rated employee satisfaction.

Senior Software Engineer - ML Platform

Company: Reddit

Location: USA

Posted Aug 29, 2024

The Machine Learning Platform team at Reddit is looking for a Senior Software Engineer to architect, implement, and maintain foundational Machine Learning infrastructure. The role involves building systems and tools for machine learning engineers and data scientists, and delivering a self-service ML platform.

Senior Manager, User Experience Design

Company: Xometry

Location: USA

Posted Aug 28, 2024

Xometry is looking for a Senior Manager of UX to lead UX design and execution for the Order Fulfillment domain in their Marketplace platform. The ideal candidate will have experience in multisided marketplaces, service design, or tech platforms with a strong operational component.

Sr. Financial Analyst - Reporting

Company: Nextech

Location: USA

Posted Aug 29, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Senior Financial Analyst role is responsible for ensuring the integrity of financial statements and delivering financial and operational business models.

Sales Application Engineer

Company: Johnson Controls International

Location: USA

Posted Aug 28, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, benefits, and opportunities for growth and development. The company is committed to providing a positive work environment and supporting the well-being of its employees.

Senior QA Automation Engineer

Company: Unbounce

Location: USA

Posted Aug 28, 2024

Unbounce is a customer-obsessed company that aims to empower digital marketers to achieve success with their campaigns. They are seeking a Senior QA Automation Engineer to join their Quality Assurance team, with a focus on leading the development of automated test scripts and ensuring the reliability and efficiency of their products.

Industry Field CTO - Retail

Company: Snowflake

Location: USA

Posted Aug 28, 2024

Snowflake is seeking an Industry Field CTO for Retail and CPG to join their Field CTO Organization. The role involves working with strategic customers, driving innovation, and applying expertise to drive transformational changes in the industry.

Licensed Mental Health Therapist

Company: Headway

Location: USA

Posted Aug 28, 2024

Headway is a platform that supports licensed mental health therapists in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Senior Data Scientist - Marketing

Company: Block

Location: USA

Posted Aug 28, 2024

The job description is for a Marketing Data Scientist at Cash App, a company that provides financial services. The role involves working with large datasets to create insights and improve marketing efforts. The company offers a range of benefits, including healthcare coverage, retirement plans, and paid time off.

Staff Product Manager

Company: Bloomreach

Location: USA

Posted Aug 28, 2024

Bloomreach is a company that offers a suite of products for digital commerce, including discovery, content, and engagement. They are seeking a strong Staff Product Manager to join their Product and Content Discovery team.

Associate Director, Commercial Data Management

Company: Sobi

Location: USA

Posted Aug 28, 2024

The company Sobi is a global biopharmaceutical company that is dedicated to developing and delivering innovative therapies to improve the lives of people who live with rare diseases. The company is committed to its core values of Care, Ambition, Urgency, Ownership, and Partnership, and is seeking to hire an Associate Director Commercial Data Management to join its team.

LCSW Supervisee in Social Work

Company: Thriveworks

Location: USA

Posted Aug 28, 2024

Thriveworks Counseling is seeking individuals to join their team as a LCSW in Virginia. The company offers a supportive environment, flexible scheduling, and competitive compensation. They prioritize client accessibility, integrity, and quality care. The job requires a graduate degree in social work, experience in a counseling setting, and flexibility in work schedule.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages