Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Client Services Representative

Company: Wealthfront

Location: USA

Posted Aug 29, 2024

Wealthfront is a company that prioritizes its clients' interests, offering a range of financial services and products designed to help them achieve their goals. The company's mission is to build a financial system that favors people, not institutions, and it aims to make it easy for people to build long-term wealth on their own terms.

Vice President, Product Management, Financial Reporting

Company: insightsoftware

Location: USA

Posted Aug 29, 2024

The job description is for a Vice President of Product Management Financial Reporting at insightsoftware. The role involves driving the product vision and strategy for financial reporting products, overseeing multiple global products, and accelerating growth. The ideal candidate has a deep understanding of financial reporting views and tools, strong financial acumen, and an entrepreneurial spirit.

Product Manager - Derivatives

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services for experienced traders, institutions, and newcomers. The company is committed to industry-leading security, crypto education, and world-class client support.

ML Engineering Lead

Company: Distill

Location: USA

Posted Aug 29, 2024

Distill is a startup that uses LLMs to create profiles on people and companies. They are looking for an ML engineering lead to build core ML services and improve their usage of large language models.

Programmatic Account Executive

Company: StackAdapt

Location: USA

Posted Aug 29, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The Account Executive role is a combination of sales activities and customer relationship management. The company offers a competitive salary, commission structure, and benefits.

Business Development Representative (Ecommerce)

Company: Pipe17

Location: USA

Posted Aug 29, 2024

The job posting is looking for an inbound BDR/SDR to manage a growing pipeline of inbound inquiries. The ideal candidate has experience in a B2B SaaS ecommerce company, is proficient in CRM best practices, and has an entrepreneurial spirit.

Sales Engineer

Company: Ottimate

Location: USA

Posted Aug 29, 2024

Ottimate is a company that helps fast-growing businesses automate accounts payable and vendor payments. They value growth, customer focus, innovation, accountability, and communication. The company culture is remote-first, with flexible working hours, and offers competitive benefits and perks.

Principal Statistical Programmer Consultant (Oncology)

Company: ClinChoice

Location: USA

Posted Aug 29, 2024

ClinChoice is a global full-service CRO searching for a Principal Programmer AnalystConsultant to join one of their clients. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks. The company has a strong focus on quality, professional development, and a supportive culture.

Senior DevOps Engineer

Company: dscout

Location: USA

Posted Aug 29, 2024

Dscout is a company that values diversity and inclusivity, and is looking for a DevOps Engineer to join their team. The company is passionate about research and building products that are more people-centric. The job requires experience with AWS infrastructure, Terraform, and CloudFormation, as well as a product mindset and ability to work collaboratively.

Sr. Product Marketing Manager, Third-Party Demand & Partner Programs

Company: Pinterest

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Product Marketing Manager Ad Demand and Growth Partnerships at Pinterest. The role involves driving the success of the third-party ad demand program through strategic planning, market analysis, and effective go-to-market strategies. The job requires experience in digital advertising, online advertising, and the ad tech landscape, as well as the ability to distill down market opportunities and insights for commercial and go-to-market strategies.

Senior Manager, Analytics

Company: Lyra Health

Location: USA

Posted Aug 29, 2024

Lyra Health is a technology company that provides mental health care services to employees and their families. They are looking for a Sr Manager of Analytics to lead their centralized analytics team.

Software Engineer III - Electronic Health Records

Company: Nextech

Location: USA

Posted Aug 29, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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