Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Risk Analyst, Customer Oversight - Payments

Company: Plaid

Location: USA

Posted Aug 29, 2024

The job posting is for a Customer Oversight Team member at Plaid, a company that empowers developers to create financial products. The role involves building and maintaining relationships, identifying high-potential prospects, and ensuring compliance with regulations. The job requires strong communication skills, experience in financial services, and a growth mindset.

Security Solution Consultant (Sales)

Company: Pax8

Location: USA

Posted Aug 29, 2024

The Security Solution Consultant is responsible for selling Pax8's Cloud Security Software as a Service products to Managed Service Providers. The role requires creative methods to engage new and current leads, manage sales pipelines, and address concerns from partners.

SVP - Accounting and Treasurer

Company: Olo

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Vice President of Accounting and Treasurer at Olo, a leading SaaS platform in the restaurant industry. The role involves leading the accounting and treasury function, overseeing financial reporting, and managing a team. The company offers a remote-friendly work environment and a competitive compensation package.

Lead Software Engineer - Fullstack

Company: Nuna

Location: USA

Posted Aug 29, 2024

The Nuna Provider Engineering team is building a greenfield consumer-facing Health Systems and Health Care Providers portal. The team is looking for a self-motivated, collaborative, and hands-on problem solver to join their dynamic and fast-paced engineering team.

Account Manager- Customer Success

Company: VIVIO Health

Location: USA

Posted Aug 29, 2024

VIVIO Health is a Public Benefit Corporation that uses data and technology to deliver superior health outcomes while reducing pharmacy benefit costs. They are looking for a missionaligned Account Manager to manage and nurture relationships with customers, ensuring they receive exceptional service and support.

Sr. Data Scientist - Compliance Tech

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Aug 29, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

Technical Support Engineer

Company: ScienceLogic

Location: USA

Posted Aug 29, 2024

ScienceLogic is looking for a Associate Technical Support Engineer to provide high quality technical support on their Restorepoint products. The company is committed to reinventing the way organizations monitor their infrastructure and is building a diverse and inclusive workplace.

Senior Account Executive - Franchise

Company: ActiveCampaign

Location: USA

Posted Aug 29, 2024

ActiveCampaign is seeking a Senior Account Executive to join their team. The role involves increasing market share of ACHQ within the franchise space by conducting outbound prospecting, networking, and generating opportunities. The ideal candidate has 46 years of quota-carrying experience in a SaaS solution selling environment, experience selling into franchise or multilocation businesses, and a self-motivated go-getter mentality.

Director - Strategy and Operations

Company: Upwork

Location: USA

Posted Aug 29, 2024

Upwork is seeking a highly driven individual to join their Marketing Leadership Team as the Director of Marketing Strategy and Operations. The role involves developing and implementing strategic initiatives, leading annual and quarterly planning, and fostering a collaborative culture within the marketing organization.

Senior Compensation Analyst

Company: Grafana Labs

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Compensation Analyst role at Grafana Labs, which is scaling rapidly. The role involves managing and administering compensation programs, performing regular benchmarking, and providing guidance to the People team and business partners.

Customer Success Manager III

Company: Emburse

Location: USA

Posted Aug 29, 2024

The job description is for a Customer Success Manager (CSM) who is responsible for ensuring the post-sales success of customers. The CSM will deliver an industry-leading customer experience, collaborate with internal teams, and provide product education and support. The role requires strong interpersonal, organizational, and communication skills, as well as experience with Salesforce and customer success software.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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