Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Financial Advisor

Company: The Motley Fool

Location: USA

Posted Aug 28, 2024

The Motley Fool is a financial information and services firm that aims to make the world smarter, happier, and richer. They are looking for a Financial Advisor to join their Wealth Management team, who will be responsible for managing clients' nest eggs, providing personalized advice, and helping to construct personalized portfolios.

Staff Software Engineer - Web Platform

Company: Airbnb

Location: USA

Posted Aug 28, 2024

The text describes a job opening at Airbnb's Web Platform team, highlighting the team's mission to empower engineers and provide innovative features. The role involves working on technologies that shape the end-to-end developer experience, collaborating with product teams, and participating in all phases of software development.

Executive Director of PR and Communications

Company: Invisible Technologies

Location: USA

Posted Aug 28, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They are seeking an Executive Director of PR and Communications to lead their global communications efforts.

Salesforce Developer

Company: Coalition, Inc.

Location: USA

Posted Aug 28, 2024

The job posting is for a Salesforce Developer to build solutions for the operations team. The responsibilities include developing solutions, collaborating with engineering teams, and managing integrations. The skills required include 3+ years of Salesforce development experience, deep understanding of Salesforce development, and strong communication skills.

Director - Website Strategy

Company: Bitly

Location: USA

Posted Aug 28, 2024

The job posting is for a Director of Website Strategy to join a growing global marketing team. The ideal candidate will have experience in website strategy and digital marketing, and will be responsible for developing and executing comprehensive website strategies across all sites.

Customer Experience Specialist - Voice

Company: InDebted

Location: USA

Posted Aug 28, 2024

InDebted is a company that is changing the world of consumer debt collection by providing a better way to support overdue customers. They have a team of over 300 people working remotely and have doubled their revenue year over year. The company is looking for a Senior Collection Agent to manage and oversee the collection of outstanding accounts receivable from customers.

Events Marketing Manager

Company: Webflow

Location: USA

Posted Aug 28, 2024

Webflow is looking for an Events Marketing Manager to conceptualize, plan, and execute events to build their brand. The role involves managing event calendars, designing unique events, and working with cross-functional teams.

VP - Product

Company: Bitly

Location: USA

Posted Aug 28, 2024

The job posting is for a Vice President of Product at Bitly, responsible for leading the product team in all aspects of product development and management. The ideal candidate is someone who is passionate about product innovation and ready to shape the direction of our products across all stages of the customer lifecycle.

Staff Software Engineer - Database Infrastructure Service

Company: Airbnb

Location: USA

Posted Aug 28, 2024

The text describes a job opening for a senior engineer at Airbnb, responsible for building and operating a unified data system. The team is looking for a handson engineer with experience in building and operating large-scale distributed systems, with a strong understanding of systems and infrastructure fundamentals.

Director - SEO Strategy & Website

Company: Bitly

Location: USA

Posted Aug 28, 2024

The job posting is for a Director SEO Strategy amp Website to join a growing global marketing team. The ideal candidate will have experience in website strategy and digital marketing, and will be responsible for developing and executing comprehensive website strategies across all sites, driving qualified traffic and conversion rates, and optimizing user experience.

Financial Analyst

Company: hims & hers

Location: USA

Posted Aug 28, 2024

The job posting is looking for a Financial Analyst to join the strategic finance organization. The role involves building and maintaining financial models, revenue forecasts, and customer lifetime value calculations. The ideal candidate has a BS in Finance or Accounting, 2+ years of experience in analytical financial roles, and strong analytical and problem-solving skills.

Associate - Enrollment

Company: Strive Health

Location: USA

Posted Aug 28, 2024

The Enrollment Associate role at Strive is responsible for educating patients about their healthcare services, scheduling appointments, and building trust-based relationships. The role requires empathy, effective communication, and a growth mindset. The ideal candidate is comfortable asking health-sensitive questions, passionate about serving patients, and driven to meet goals.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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