Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Risk Manager

Company: Kafene

Location: USA

Posted Aug 28, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and looking to expand its team.

Global Indirect Tax Technology and Operations Lead

Company: Stripe

Location: USA

Posted Aug 28, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is seeking a Global Indirect Tax Technology and Operations Lead to join their team and help build leading indirect tax automation solutions.

Senior ServiceNow Engineer

Company: HubSpot

Location: USA

Posted Aug 28, 2024

HubSpot is looking for a Senior ServiceNow Engineer to join their Business Technology team. The role involves designing, implementing, and owning innovative solutions to empower business partners and drive operational efficiency.

Sr. GTM Enablement Manager - HR Tech

Company: Lattice

Location: USA

Posted Aug 28, 2024

The job posting is looking for a candidate with experience in sales enablement, product marketing, and learning and development to join the GTM Enablement team. The role involves designing and delivering enablement programs, partnering with GTM leaders, and fostering a collaborative environment.

Chemistry Faculty

Company: Adtalem Global Education

Location: USA

Posted Aug 28, 2024

The job description is for a chemistry professor at Chamberlain University, which has a 130-year history and a mission to educate diverse healthcare professionals. The professor will teach lower division chemistry disciplines, including general and organic chemistry, and introduce upper division biochemistry. The job requires a master's or doctorate degree in chemistry, teaching experience, and a passion for nursing education.

Senior Account Manager

Company: Liftoff

Location: USA

Posted Aug 28, 2024

Liftoff is a growth acceleration platform for the mobile industry, seeking a Senior Account Manager to join their Demand team. The role involves growing advertiser spend, expanding the Demand team, and collaborating with the commercial organization to drive product and creative innovation.

Product Marketing Lead

Company: MedScout

Location: USA

Posted Aug 28, 2024

MedScout is a company that aims to empower MedTech commercial teams with data insights and tools to deliver life-changing medical innovations. They are looking for a Product Marketing Lead to help scale the company to $10m in ARR and beyond.

Senior Product Manager - Broker Innovation

Company: Coalition, Inc.

Location: USA

Posted Aug 28, 2024

The role of Product Lead for Broker Innovation at Coalition involves identifying key problems, getting feedback from brokers, and delivering innovative solutions. The company values humility, authenticity, and diversity, and offers competitive compensation and benefits.

Content Strategist

Company: Nava

Location: USA

Posted Aug 28, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They are looking for a Content Strategist to oversee and work on complex long-term content projects that drive their mission forward.

Cloud Infrastructure Software Security Engineer

Company: Databricks

Location: USA

Posted Aug 28, 2024

The job posting is for a Cloud Infrastructure Security Team member responsible for implementing secure infrastructure and security solutions in multiple clouds. The role requires experience with coding, cloud security, and cloud platforms such as AWS, OCI, and GCP. The job offers various benefits and a competitive salary.

Revenue Accounting Manager

Company: Alteradigitalhealthcanada

Location: USA

Posted Aug 28, 2024

Altera Digital Health is seeking a Revenue Accounting Manager to join their finance team. The role involves developing a strong individual contributor foundation, supporting revenue accounting, and taking on increasing leadership and management responsibilities.

Senior Data Scientist - Identity

Company: Block

Location: USA

Posted Aug 28, 2024

The job description is for a Data Scientist position at Cash App, a company that aims to redefine the world's relationship with money. The role involves working with unique datasets, producing accurate reports, and building dashboards to tell compelling stories about customer behavior and product initiatives.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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