Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Customer Success Manager

Company: Monarch Money

Location: USA

Posted Aug 13, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love.

Senior Manager - Integrated Marketing Campaigns

Company: Coalition, Inc.

Location: USA

Posted Aug 13, 2024

The role of Sr Integrated Campaigns Manager involves planning, designing, and orchestrating marketing campaigns to drive engagement with the appointed broker base. The role requires experience in integrated marketing, demand generation, and campaign management, as well as proficiency in performance analysis, campaign assessment, and audience segmentation.

Customer Onboarding Operations Specialist

Company: brightwheel

Location: USA

Posted Aug 13, 2024

brightwheel is seeking an Onboarding Specialist to join the Onboarding team to specialize in the Brand New Programs workstream. The role requires strong communication and customer service skills, as well as the ability to effectively motivate customers while consistently highlighting the value of the platform.

Senior Product Manager - Data & AI/ML

Company: Bitly

Location: USA

Posted Aug 13, 2024

Bitly is seeking a Sr Product Manager to join their Data Platform team. The role demands a strong technical background and proven experience in developing data products. The successful candidate will shape the product strategy, manage the product lifecycle, and spearhead AIML initiatives.

Pre-Sales Architect - Data Engineering

Company: Snowflake

Location: USA

Posted Aug 13, 2024

The job posting is looking for a Data Engineering Presales Architect to join the Professional Services team at Snowflake. The role involves working with customers to understand and scope data engineering use cases, designing high-level solutions and proposals, and providing technical expertise on Snowflake data engineering features.

Staff Fullstack Software Engineer - Search

Company: Airbnb

Location: USA

Posted Aug 13, 2024

The text describes the responsibilities and requirements of the Airbnbs Storefronts team, including driving technical strategy, improving scalability, and providing mentorship. The team works on high-impact surfaces and aims to inspire guests to explore and discover the best stays and experiences on Airbnb.

Sr. District Manager - Healthcare Life Sciences

Company: Snowflake

Location: USA

Posted Aug 13, 2024

Snowflake is looking for a Senior District Manager to join their Health Care and Life Sciences Division. The ideal candidate should have a track record of creating an inclusive and collaborative environment, be passionate about their technology, and have a strong ability to listen, give, and ask for feedback. The role involves planning and executing strategies, building and maintaining relationships, and leading a team of account executives.

Director - Customer Success Engineering

Company: OpenX

Location: USA

Posted Aug 13, 2024

OpenX is seeking a Director of Customer Success Engineering to manage Solutions Architect and Support Engineering teams, build a world-class SA and SE team, and drive revenue optimization and integration health. The role requires a technical and revenue-focused leader with relationships at leading publishers and a deep understanding of the programmatic SSP landscape.

Senior Manager - Community Support PMO

Company: Airbnb

Location: USA

Posted Aug 13, 2024

The text describes a Senior Manager role in the Community Support organization at Airbnb, responsible for implementing large-scale programs, leading cross-functional teams, and driving strategic goals. The role requires experience in customer service, project management, and leadership, with a focus on providing a frictionless experience for guests and hosts.

Senior Client Success Specialist

Company: InDebted

Location: USA

Posted Aug 13, 2024

InDebted is a company that is changing the world of consumer debt collection by providing a better way to support overdue customers. They are a fully remote team with a global presence and offer a range of benefits to their employees.

Sr. Conversational AI Engineer

Company: TTEC Digital

Location: USA

Posted Aug 13, 2024

TTEC Digital is seeking a Sr Conversational AI Engineer to join their Business Transformation team. The role involves guiding clients on strategy and implementation of Conversational Bots, leading requirements workshops, and developing AIConversational BOTs.

Pre-Sales Architect - AI/ML

Company: Snowflake

Location: USA

Posted Aug 13, 2024

Snowflake is looking for a Presales Architect to join their Professional Services team. The ideal candidate will have a strong background in data science and cloud architecture, and experience working with customers in a presales or postsales technical role.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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