Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Support Engineer - Software and Applications

Company: NavVis

Location: USA

Posted Aug 13, 2024

NavVis is a technology-focused company that offers innovative solutions for reality capture and digital factory solutions. They are looking for a Support Engineer to join their Customer Experience Team, who will be the first point of contact for customers and partners worldwide. The role requires strong technical skills, excellent communication and problem-solving abilities, and a passion for hardware analysis, software debugging, and problem-solving.

Digital Sales Representative Expansion

Company: Twilio

Location: USA

Posted Aug 13, 2024

Twilio is hiring a Digital Sales Representative to lead relationships with Self-Service customers and expand their book of business. The role requires experience in technical sales, a track record of delivering revenue and gross profit results, and a strong analytical mindset.

Staff Data Infrastructure Engineer

Company: Webflow

Location: USA

Posted Aug 13, 2024

Webflow is looking for a Staff Data Infrastructure Engineer to join their Data Platform team. The role involves leading efforts to build and manage robust, secure, and scalable infrastructure that powers their data operations. The company offers a competitive salary, equity ownership, and a range of benefits.

Setup Project Manager

Company: Check

Location: USA

Posted Aug 13, 2024

The Setup Ops team is responsible for getting new customers to their first payroll run. The role requires a Setup Project manager with payroll implementation expertise, entrepreneurial mindset, and high degree of ownership. The company offers a range of benefits, including medical, dental, vision, and stock options.

Director - People Partners

Company: Deputy

Location: USA

Posted Aug 13, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are seeking a Director People Partners to lead their People Partners team and develop strategic direction and execution of talent development and HR initiatives.

Gross Margin Senior Accountant

Company: Veho

Location: USA

Posted Aug 13, 2024

Veho is a postpurchase experience company that unlocks the potential of everyday consumers and brands to fully participate in ecommerce. They are searching for a Senior Gross Margin Accountant to own Veho's gross margin accounting. The company is committed to nurturing a diverse and inclusive work environment and offers a generous ownership package, casual work environment, and an electric atmosphere for professional development.

Director - Product, Accounting

Company: Restaurant365

Location: USA

Posted Aug 13, 2024

Restaurant365 is a SaaS company looking for a Product Director to lead a team of Product Managers in developing innovative restaurant management products. The role requires experience in SaaS product management, a solid understanding of the restaurant industry, and the ability to communicate effectively with cross-functional teams.

Software Engineer (AI Services)

Company: Phaidra

Location: USA

Posted Aug 13, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Principal Product Manager (Intelligent Supplier Networks)

Company: Craft.co

Location: USA

Posted Aug 13, 2024

The job posting is for a Craft product team member who will work on sourcing data and partnerships, leveraging UI across product, and leading projects in an agile way. The company offers a competitive salary, equity, unlimited vacation, and other benefits. The company is looking for curious, intelligent, and collaborative people from diverse backgrounds to join their rapidly growing team.

Enterprise Account Executive

Company: COMPLY

Location: USA

Posted Aug 13, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for an Enterprise Account Executive to help drive new business opportunities with large financial services firms.

Enterprise Customer Success Manager

Company: Updater

Location: USA

Posted Aug 13, 2024

The job posting is for an Enterprise Client Success Manager at Updater, a company that makes moving easier for households. The role involves onboarding clients, advising them on best practices, and building relationships. The ideal candidate has empathy, humility, strong communication skills, and experience in client success and account management.

Scaled Customer Success Manager

Company: Updater

Location: USA

Posted Aug 13, 2024

The job posting is for a Scaled Customer Success Manager at Updater, a company that makes moving easier for households. The role requires a strategic mindset, excellent communication skills, and the ability to collaborate effectively across teams. The company is looking for someone with empathy, humility, and strong communication skills, with experience in client-facing roles and building scaled CS programs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages