Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Vendor Manager - BPO

Company: Stripe

Location: USA

Posted Aug 12, 2024

Stripe is looking for an experienced Vendor Manager to lead their outsourced support operations. The role involves building and owning operational relationships with key partners, holding them accountable for performance, and ensuring world-class support experience for Stripe's users.

Manager - SMB Sales

Company: Deputy

Location: USA

Posted Aug 12, 2024

Deputy is a global SaaS workforce management company seeking an experienced Sales Manager to lead their SMB sales team. The ideal candidate will have a proven track record in SaaS sales, a deep understanding of the SMB market, and exceptional leadership skills.

Principal AI Research Scientist

Company: Technergetics

Location: USA

Posted Aug 12, 2024

The job posting is for a Principal of AI Research and Development position at Technergetics, a US-based company. The job involves conducting research, leading proposal writing, and developing algorithms. The company offers a competitive salary, benefits, and a dynamic work environment.

Implementation Specialist - Billing

Company: SpryPoint

Location: USA

Posted Aug 12, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Implementation Specialist to join its Billing team to exceed customer expectations.

Customer Tech Support Specialist

Company: IntelliShift

Location: USA

Posted Aug 12, 2024

IntelliShift is a rapidly growing B2B SaaS company that provides a fleet intelligence platform for safety and operations teams. They are seeking a Technical Support Specialist to join their Customer Support Team, responsible for providing technical support to customers via various channels. The company offers a competitive annual compensation, outstanding benefits, and a culture driven by 'Be a Good Human'.

Security Engineer - DevSecOps

Company: Bitly

Location: USA

Posted Aug 12, 2024

The job posting is seeking a talented and proactive Security Engineer to join the team. The ideal candidate will have a strong technical background in application and cloud network technologies and be passionate about cybersecurity. The role involves designing and implementing robust security architectures, collaborating with cross-functional teams, and ensuring compliance with industry standards.

Accounting Support Specialist

Company: AffiniPay

Location: USA

Posted Aug 12, 2024

The job posting is looking for a tech-savvy individual with legal billing, bookkeeping, and accounting experience to support customers and provide product training. The role involves maintaining customer satisfaction, gathering feedback, and identifying opportunities to improve the product. The job requires strong relationship-building skills, ability to work collaboratively, and experience with legal billing and accounting.

Scoping and Budgeting Specialist (Clinical Research)

Company: Celerion

Location: USA

Posted Aug 12, 2024

Celerion is seeking a Clinical Research Scoping and Budgeting Specialist to join their Proposal and Financial Management team. The position involves developing clinical research budgets, reviewing protocols, and communicating with vendors and sponsors.

Manager, Key Account Management

Company: Jobber

Location: USA

Posted Aug 12, 2024

Jobber is a company that helps small businesses be successful by providing technology solutions. They are looking for a Manager Key Account Management to join their sales team. The role involves leading a team of Key Account Managers, increasing payments volume, driving customer engagement, and garnering key customer and product insights.

Account Executive

Company: Automox

Location: USA

Posted Aug 12, 2024

Automox is seeking a results-driven Account Executive to join their world-class team. The role requires self-motivated individuals with a passion for SaaS and leading the end-to-end sales cycle. The company offers a competitive salary, equity, and benefits, and is committed to an inclusive and diverse company culture.

Staff Patent Agent

Company: Air Protein

Location: USA

Posted Aug 12, 2024

Air Protein is a modern food company that crafts air-based food ingredients to feed the world more sustainably. They are seeking a Staff Patent Agent to join their team and help drive commercial success. The role offers a competitive salary range of $153,000 to $213,000 per year, as well as benefits and perks such as flexible PTO, parental leave, and a 401k match.

Senior Software Engineer

Company: Rewatch

Location: USA

Posted Aug 12, 2024

Rewatch is looking for a Senior Software Engineer to join their team. The company is committed to delivering the best experience possible and is growing quickly. The role involves designing, implementing, and supporting highly performant features with a distributed team. Rewatch is an equal opportunity employer and offers competitive compensation, equity, and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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