Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Content Engineer

Company: WorkOS

Location: USA

Posted Aug 13, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The role of Content Engineer involves crafting technical content to educate and inspire the developer community.

Country Manager (Production, Sourcing & Quality)

Company: Trafilea

Location: USA

Posted Aug 13, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Digital Marketing Graphic Designer

Company: LMG Staffing Solutions

Location: USA

Posted Aug 13, 2024

Logical Media Group is seeking a mid-level graphic designer contractor to contribute to their in-house creative team. The ideal candidate should have experience in Adobe Creative Suite, be able to work within brand guidelines, and have a strong portfolio. The company offers a remote work option and is an equal opportunity employer.

Senior Account Executive - Financial Institutions

Company: Newfront

Location: USA

Posted Aug 13, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and changing the approach to start and end with the client. The company is a technology-driven company with a strong focus on people and values.

Senior Business Analyst

Company: Nuna

Location: USA

Posted Aug 13, 2024

The job posting is for a role in the healthcare industry, specifically in value-based payment solutions. The job requires experience in gathering and documenting business requirements, SQL skills, and experience working with healthcare data. The company offers a competitive salary range and benefits.

Sr. Manager - Paid Marketing

Company: Wealthfront

Location: USA

Posted Aug 13, 2024

Wealthfront is a financial technology company that empowers individuals to take control of their financial futures through high-interest saving, automated investing, and financial planning. They are looking for a Sr Manager of Paid Marketing to scale their paid marketing efforts and accelerate customer acquisition growth.

PR Manager

Company: ZOE

Location: USA

Posted Aug 13, 2024

ZOE is a science and nutrition company on a mission to improve the health of millions. They are a remote-first, high-growth scaleup backed by founders and investors who have built multibillion-dollar companies. ZOE is looking for a highly motivated, proactive, detail-oriented individual to join their team as a PR and Communications Manager in the US.

Chief of Staff

Company: brightwheel

Location: USA

Posted Aug 13, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are seeking a Chief of Staff to join their leadership team and are committed to creating a diverse and inclusive work environment.

Principal Customer Success Manager

Company: Signifyd

Location: USA

Posted Aug 13, 2024

The Principal CSM role requires a strong relationship builder with experience in senior roles in enterprise SaaS deployment and program management. The role involves owning the end-to-end customer relationship, building deep relationships with senior stakeholders, and developing long-term growth plans.

Senior Software Engineer - Analytics

Company: Webflow

Location: USA

Posted Aug 13, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Senior Software Engineer Analytics to join their team and help build powerful capabilities for Webflow customers.

DevOps Engineer

Company: Bombora

Location: USA

Posted Aug 13, 2024

Bombora is a leading B2B intent data and solutions provider that offers a range of products and services to help sales and marketing teams understand customer intent and execute their strategies. The company is recognized as a leader in GTM data solutions and is continually innovating and improving its products and services.

Backend Developer (Rust)

Company: 1Password

Location: USA

Posted Aug 13, 2024

1Password is looking for a Backend Developer to join their Item Management team. The company values simplicity, honesty, and a human-centric approach to solving problems. The role requires a minimum of 34 years of professional experience in software development, proficiency in Rust, and experience in product engineering.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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