Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Solutions Engineer

Company: Bobsledinc

Location: USA

Posted Aug 06, 2024

Bobsled is a company that aims to transform data sharing across organizations, clouds, and data platforms. They are looking for a Senior Solutions Engineer to join their team and work on creating cutting-edge technical solutions for big companies.

Principal Global Distribution Account Manager

Company: Cloudflare

Location: USA

Posted Aug 05, 2024

Cloudflare is a technology company that aims to build a better Internet. They provide a network that powers millions of websites and protect them from attacks. They also have a mission to build a diverse and inclusive team and provide opportunities for employees to develop themselves.

Care Coordinator - Customer Service Representative

Company: Trusted

Location: USA

Posted Aug 06, 2024

Trusted Health is a digital labor marketplace and workforce management solution for the healthcare industry. They are looking for a customer support representative to join their Care Coordinator team, providing support to clinicians and ensuring a positive experience.

Revenue Operations Manager

Company: Quantum Metric

Location: USA

Posted Aug 06, 2024

Quantum Metric is a remote-first company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including flexible work environments, professional development opportunities, and a strong company culture.

Customer Service Representative

Company: Enterprise Call Center

Location: USA

Posted Aug 06, 2024

The job description is looking for a customer-oriented service representative to provide professional customer care services through various integrated platforms. The ideal candidate should have excellent customer service abilities, good phone etiquette, and communication skills.

Manager, Lifecycle Marketing

Company: Pomelocare

Location: USA

Posted Aug 05, 2024

Pomelo Care is a multidisciplinary team of clinicians, engineers, and problem solvers who are passionate about improving care for moms and babies. They are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. The company is looking for a patient enrollment funnel optimizer to increase enrollment rate.

Director of Demand Generation

Company: Appcues

Location: USA

Posted Aug 06, 2024

Appcues is looking for a Director of Demand Generation to lead the company's demand generation function, defining the strategic vision and managing a substantial budget. The role requires a data-driven strategic operator with a move-fast-get-it-done style of execution, who can optimize conversion throughout the funnel and manage a team of program specialists.

Software Engineer

Company: Overalls

Location: USA

Posted Aug 06, 2024

The job posting is looking for a mid to senior level front end focused software engineer to contribute to the customer facing web application. The role involves designing, implementing, and maintaining new features, as well as proposing improvements to existing code and process. The ideal candidate has experience with Vue and Tailwind CSS, and is comfortable with learning new technologies.

Jr. Business Intelligence Analyst

Company: Citizant

Location: USA

Posted Aug 05, 2024

Citizant is a leading provider of professional IT services to the US government, seeking talented and committed employees to join their team. The company is looking for a Business Intelligence Analyst to produce financial and market intelligence, and is committed to hiring only ethical and passionate individuals.

Test Engineer II

Company: Fearless

Location: USA

Posted Aug 06, 2024

Fearless Digital is a company that values its employees and provides a positive work environment. They offer a range of benefits, including flexible schedules, a family-friendly workplace, and a comprehensive benefits package. The company also prioritizes diversity and inclusion, and has a strong commitment to equal opportunity employment.

Travel Consultant

Company: HHH Affiliates

Location: USA

Posted Aug 05, 2024

The job posting is for a Remote Travel Agent to join a leading travel agency. The role involves assisting clients with planning and booking travel arrangements, and requires excellent customer service skills, attention to detail, and the ability to work independently.

Sr Salesforce.com Developer

Company: Sophos

Location: USA

Posted Aug 05, 2024

Sophos is a worldwide leader in advanced cybersecurity solutions, providing managed detection and response services, endpoint, network, email, and cloud security technologies to help organizations defeat cyberattacks. The company offers a range of products and services, including a cloud-based management console and threat intelligence unit, and provides cybersecurity-as-a-service to organizations.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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