Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Bilingual Technical Customer Service Agent

Company: OPNC OPENLANE Canada Inc

Location: USA

Posted Aug 06, 2024

The job posting is for a Bilingual Technical Customer Service Agent position at OPENLANE, a technology company that provides a digital marketplace for used vehicles. The company offers competitive pay, benefits, and a positive work culture. The ideal candidate will have 2+ years of customer service or technical support experience and be proficient in handling customer inquiries and troubleshooting technical issues.

Supply Planner Lead

Company: Curv Group LLC

Location: USA

Posted Aug 06, 2024

The company is seeking a Global Supply Chain Planner to join their team. The role involves optimizing their portfolio of brands, collaborating with various teams, and developing strategies to exceed goals. The ideal candidate is energetic, capable of working independently and as part of a team, and proficient in analyzing issues to provide effective solutions.

Epic Optimization Systems Analyst Senior - Primary Care, Healthy Planet

Company: SSM Health

Location: USA

Posted Aug 06, 2024

The job description is for a Senior Epic Analyst role in a mission-centered Catholic healthcare organization. The job involves developing proposals, leading research, and implementing solutions to boost productivity and accuracy. The company offers a comprehensive benefits package and flexible payment options.

Senior Packaging Engineer

Company: Ollie Pets

Location: USA

Posted Aug 06, 2024

Ollie is a company that makes human-grade pet food and is looking for a Senior Packaging Engineer to develop innovative packaging solutions. The company values diversity, kindness, and setting new standards.

Senior Healthcare Data Engineer

Company: CareMessage

Location: USA

Posted Aug 06, 2024

CareMessage is a health equity engine that aims to improve health outcomes for 5 million people from low socioeconomic backgrounds. They are seeking a talented Data Engineer to join their team and build a world-class data platform.

Sr. Staff Payroll Services Engineer

Company: Gusto, Inc.

Location: USA

Posted Aug 06, 2024

Gusto is hiring seasoned engineers to join their teams to work on core platform capabilities, improving existing systems and building the future of their Payroll system. The role involves guiding projects, building elegant software, and collaborating with cross-functional teams.

U.S. Sales Director, Communication

Company: GBS - Global

Location: USA

Posted Aug 06, 2024

The job posting is for a role at Gallagher Benefit Services, a company that helps workplaces across industries. The company is looking for a candidate with a bachelor's degree and 3 years of experience. The job involves working with clients to develop and implement employee experience and communication strategies. The company offers a competitive salary, great teams, and exciting career opportunities, as well as a range of benefits.

Principal Architect - Identity & Access Management

Company: United Airlines

Location: USA

Posted Aug 06, 2024

United Airlines is looking for a Principal Architect to design a modern Identity and Access Management platform. The role requires a senior-level professional with expertise in IAM, cybersecurity, and software development. The company offers a competitive benefits package and a unique opportunity to work with a global airline.

Director of Revenue Management

Company: AMS Franchise Solutions

Location: USA

Posted Aug 06, 2024

The job summary describes a remote Director Revenue Management role at Aimbridge Hospitality, requiring a dynamic leader with experience in revenue management, strong analytical skills, and excellent communication skills.

Software Engineer (GenAI / NLU)

Company: TTEC Digital

Location: USA

Posted Aug 06, 2024

TTEC Digital is a company that coaches clients to provide an amazing customer experience by valuing and supporting their employees. They are looking for a developer to support business analysts and design chat and voice bots. The company offers a range of benefits and is an equal opportunity employer.

Account Manager

Company: TrustArc

Location: USA

Posted Aug 06, 2024

TrustArc is a company that automates and simplifies the creation of end-to-end privacy management programs for global organizations. They have a global team and offer a range of benefits to their employees, including unlimited paid time off and flexible working hours. The company is looking for an Account Manager to join their team, who will be responsible for managing customer accounts and developing relationships with clients.

Associate Director, Promotional Review and Operations

Company: Lundbeck

Location: USA

Posted Aug 06, 2024

The role is responsible for leading the approval process for promotional materials, ensuring regulatory compliance, and managing the approval process for all Lundbeck US promotional materials. The position will also oversee and manage the associated systems that regulate and ensure compliance for advertising and promotion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages