Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Merck- IT Project Manager - Biometrics Business Systems

Company: ClinChoice

Location: USA

Posted Aug 05, 2024

The job posting is for an IT Project Manager position at ClinChoice, a global full-service CRO. The role involves managing technology platforms, inspections, and related processes, and requires strong interpersonal and communication skills, as well as experience with SAS or R programming.

Epic Optimization Systems Analyst Senior - Acute Care

Company: SSM Health

Location: USA

Posted Aug 05, 2024

The job posting is for an Epic Analyst role within a mission-centered Catholic healthcare organization. The job requires experience with Epic functionality, design, configuration, and technical environment concepts. The job offers a comprehensive benefits package and flexible payment options.

Senior Digital + UX/UI Designer

Company: 103644278

Location: USA

Posted Aug 05, 2024

Lume is a company that aims to normalize body odor and provide effective solutions. They have a mission to create things people like more and believe in making a positive impact. The company is committed to diversity and inclusion, and they are looking for a Senior Digital + UX/UI Designer to join their team.

OFSAA Sr. Technology Architect

Company: Cognizant

Location: USA

Posted Aug 05, 2024

Cognizant Technology Solutions is looking for an OFSAA Sr Technology Architect to join their team. The role involves leading the implementation of OFSAA DIH projects, designing architecture, providing technical guidance, and developing documentation. The company offers a competitive salary, benefits, and a discretionary annual incentive program.

Sales Director

Company: Dbtlabsinc

Location: USA

Posted Aug 05, 2024

dbt Labs is a company that helps analysts create and disseminate organizational knowledge. They have developed strong opinions on how companies should practice analytics and believe in the importance of code-based transformations, open-source software, and user-controlled critical analytics infrastructure. The company is looking for a Sales Director to manage their enterprise customer base and is committed to building an inclusive team.

Account Executive

Company: DirectDefense

Location: USA

Posted Aug 05, 2024

DirectDefense is a company that offers information security services, and they are looking for a sales team member to generate new business revenue. The job requires excellent communication skills, a risk-taker mentality, and experience with Salesforce. The company offers a competitive salary range of $70,000 to $120,000 with a commission package, and benefits include 401k, health insurance, and paid certification.

Standard Products Territory Sales Manager

Company: Johnson Controls International

Location: USA

Posted Aug 05, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, benefits package, and opportunities for growth and development. The company is looking for a sales professional with experience in the Fire Suppression industry to join their team.

Senior Human Resources Business Partner

Company: iRhythm

Location: USA

Posted Aug 05, 2024

iRhythm is a leading digital healthcare company that creates trusted solutions to detect, predict, and prevent disease. They are looking for an experienced Senior HR Business Partner to support their Commercial line of business and leadership teams.

Principal Data Scientist

Company: Faro Health Inc

Location: USA

Posted Aug 05, 2024

Faro Health aims to improve lives by helping life sciences companies design optimal clinical trials. The company is committed to applying state-of-the-art AI models and medical data sets to solve challenging customer problems in innovative and powerful ways.

Construction Manager - Sustainable Infrastructure

Company: Johnson Controls International

Location: USA

Posted Aug 05, 2024

The Construction Project Manager is responsible for managing building retrofit projects, ensuring profitability, and maintaining customer satisfaction. They must have a strong understanding of commercial and contractual complexity, financial acumen, and be able to communicate effectively with customers and subcontractors.

Credit Data Scientist

Company: Self Financial

Location: USA

Posted Aug 05, 2024

Self Financial is a venture-backed FinTech company that aims to increase economic inclusion and financial resilience by empowering people to build credit and savings. They are seeking a Consumer Finance Credit Data Scientist to join their team, with a focus on developing and implementing advanced statistical models and machine learning algorithms to predict credit risk and optimize credit scoring.

Bank Reconciliation Team Lead

Company: World Business Lenders, LLC

Location: USA

Posted Aug 05, 2024

The job posting is for a ContractConsultant position at World Business Lenders, a US-based company that provides short-term real estate collateralized commercial loans. The job requires excellent English language skills, accounting experience, and proficiency in Microsoft Office. The company offers a competitive compensation package and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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