Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Partner Marketing Manager

Company: Close

Location: USA

Posted Aug 05, 2024

Close is a 100 remote company that values autonomy and impact. They are looking for a Senior Partner Marketing Manager to join their marketing team and build a best-in-class Partner Marketing program. The company offers a range of benefits, including 5 weeks PTO, paid sabbatical, and a 401k matching program.

Director - Client Services Strategy & Operations

Company: StackAdapt

Location: USA

Posted Aug 05, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Director of Client Services Strategy and Operations to lead the design and implementation of capacity planning and resource allocation. The role requires 10+ years of experience in Strategy and Operations, Product Sales, or Program Management.

Territory Director - FSI

Company: phData

Location: USA

Posted Aug 05, 2024

The Territory Director role demands a successful track record in navigating complex sales cycles, team-based selling, and building strategic relationships with decision makers and champions. The role involves co-selling with technology partners, executing lead generation activities, and exceeding sales targets.

Frontend Engineer (React/ React Native)

Company: XOi Technologies

Location: USA

Posted Aug 05, 2024

XOi Technologies is a company that is powering a world where people and equipment are connected, decisions are transparent, and quality outcomes are predictable. They are looking for a Frontend Engineer to join their team and work on building high-quality web and mobile applications.

Senior Product Manager

Company: Renew Home

Location: USA

Posted Aug 05, 2024

Renew Home is looking for a Senior Product Manager to join the team leading B2B product development efforts to support a range of partners across the energy landscape. The role involves solving for the challenges and opportunities across a diverse set of energy partners, driving a cross-functional team to execute against the roadmap, and launching and landing B2B features.

Lead - Business Development and Partnerships

Company: DuckDuckGo

Location: USA

Posted Aug 05, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Lead Business Development and Partnerships to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Senior Corporate Counsel - Transactions

Company: Icertis

Location: USA

Posted Aug 05, 2024

Icertis is a company that provides contract intelligence and management solutions. They are seeking a Senior Corporate Counsel to join their legal team, who will be responsible for reviewing, drafting, and negotiating commercial agreements, as well as providing strategic counsel and legal advice.

Technical Support Engineer

Company: Array

Location: USA

Posted Aug 05, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. They are looking for a support engineer to join their client services team, and the position offers a competitive salary, benefits, and perks.

Customer Engagement Specialist - Government

Company: brightwheel

Location: USA

Posted Aug 05, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are looking for a customer success manager to proactively engage with customers, identify and advocate for the use of specific features, and ensure customer feedback is effectively communicated to the Product and Engineering teams.

Senior Benefits Quality Assurance Analyst

Company: SmithRx

Location: USA

Posted Aug 05, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is committed to making a positive impact on the US healthcare system.

Product Manager - Network Partnerships

Company: Plaid

Location: USA

Posted Aug 05, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. The company is dedicated to making financial data more accessible and equitable, and is seeking a product manager to work closely with partners to develop new solutions.

Senior Group Product Manager, Developer Productivity & Infrastructure

Company: Webflow

Location: USA

Posted Aug 05, 2024

Webflow is looking for a Senior Group Product Manager to lead their Developer Productivity and Infrastructure teams. The company is offering a competitive salary, equity ownership, and a range of benefits, including 12 weeks of paid parental leave and flexible PTO.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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