Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director - Enterprise Sales

Company: Zip

Location: USA

Posted Jul 30, 2024

Zip is looking for a dynamic Director of Enterprise Sales who excels in value-based selling and leadership. The role requires expertise in building and leading teams, and the candidate must possess a proactive customer-first mindset and a strong commitment to Zip's customer dedication and values.

Member of Support Staff

Company: Runway

Location: USA

Posted Jul 30, 2024

Runway is building a tool for content creation, and they're looking for a support role to help users. The role involves answering tickets, collaborating with engineering, and creating documentation. The company values autonomy, empathy, and a passion for learning.

Sr. Systems Software Engineer - Firmware Engineering

Company: Spot AI

Location: USA

Posted Jul 30, 2024

Spot AI is a fast-growing video intelligence company that is transforming the $30 billion video surveillance market with its AI Camera System. The company is experiencing tremendous growth and has raised $40M in Series B financing. It is looking for software engineers to join its team and build video intelligence edge devices.

Senior Technology Analyst - People Programs

Company: Apollo.io

Location: USA

Posted Jul 30, 2024

The role of Sr Technology Analyst of People Programs involves developing and maintaining People technology and processes, collaborating with cross-functional teams, and driving automation and improvement. The position requires strong technical and project management skills, as well as experience with HR fundamentals and data analysis.

Marketplace Sales Representative

Company: BiggerPockets

Location: USA

Posted Jul 30, 2024

BiggerPockets is a leading resource for real estate investing, offering content, tools, and a community to help people achieve financial freedom. The company is looking for a Marketplace Sales Representative to sell lead programs to real estate agents, lenders, and property managers.

Staff Fullstack Engineer

Company: Lumos

Location: USA

Posted Jul 30, 2024

The company is hiring a Staff Fullstack Engineer to lead the team and drive the technical direction of the engineering organization. The role involves building and owning core product features, collaborating with others, and mentoring engineers. The company values motivation and excitement to grow into the role more than a candidate's CV.

Sr. Analyst - GTM

Company: AssemblyAI

Location: USA

Posted Jul 30, 2024

AssemblyAI is looking for a Go to Market Analyst to join their analytics team. The role requires collaboration with sales, marketing, and executive teams to solve complex challenges using data. The ideal candidate should have a strong background in analytical frameworks and processes, and be interested in driving business outcomes at a high growth start-up.

Medical Director

Company: Memora Health

Location: USA

Posted Jul 30, 2024

Memora Health is hiring a Medical Director to lead clinical efforts and expand care programs. The role requires a medical degree, leadership experience, and a deep understanding of the healthcare industry. The company offers a competitive salary, equity compensation, and benefits.

U-Visa Paralegal

Company: Matianfirm

Location: USA

Posted Jul 30, 2024

The Matian Firm is looking for a Remote UVisa Paralegal to join their growing UVisa department. The ideal candidate will possess excellent customer service and case management skills. The job responsibilities include analyzing police reports, preparing UVisa certification requests, and communicating with clients and law enforcement agencies.

Senior Backend Engineer

Company: Apollo.io

Location: USA

Posted Jul 30, 2024

The role of a Sr Backend Software Engineer at Apollo involves working on a cross-functional team to implement best practices in technology architecture and process. The company values quality, innovation, and collaboration, and offers opportunities for growth and mentorship.

Software Engineer III - Android

Company: McDonald's Corporation

Location: USA

Posted Jul 30, 2024

The job description is for a software development engineer at McDonald's, responsible for contributing to the agile development life cycle, designing and implementing innovative software solutions, and working in an agile startup-like environment.

Senior Product Manager - Treasury

Company: Mercury

Location: USA

Posted Jul 30, 2024

The job posting is for a product manager role at Mercury, a financial technology company. The role involves owning the next step of the company's treasury experience evolution, defining the strategy and roadmap, and collaborating with internal and external teams to shape plans for great banking experiences.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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