Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Stock Administrator

Company: GitLab

Location: USA

Posted Jul 30, 2024

The job posting is for an equity administration specialist who will be responsible for administering GitLab's equity incentive program, including option and RSU grants to team members. The role requires strong analytical, communication, and organization skills, as well as experience with equity administration and international tax laws.

Senior Engineering Manager - Core Services

Company: OneSignal

Location: USA

Posted Jul 30, 2024

The job posting is for an Engineering Manager position at OneSignal, a company that has grown rapidly and serves billions of HTTP requests daily. The role involves owning significant projects, collaborating with fellow engineers, and managing a team to deliver high-performing services.

Account Executive, Mid-Market

Company: Vercel

Location: USA

Posted Jul 30, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to join their team and help drive revenue growth. The role requires a top performer with a history of success in pipeline generation, opportunity management, and closing customers.

(Senior) Sales Development Representative - Health

Company: Gradient AI

Location: USA

Posted Jul 30, 2024

Gradient AI is a fast-growing startup that provides AI and ML solutions to the insurance industry. They are looking for a Senior Sales Development Representative to join their team and drive new opportunities through outbound efforts.

Trust & Safety Specialist

Company: Roadie

Location: USA

Posted Jul 30, 2024

Roadie is a logistics management and crowdsourced delivery platform that offers fast, flexible, and asset-light logistics solutions. The company is looking for a Trust and Safety team member to identify and prevent fraudulent behavior, ensure trust and safety for users, and uphold the Roadie brand.

Director - Corporate Finance

Company: Figma

Location: USA

Posted Jul 30, 2024

Figma is looking for a highly analytical leader to join their Strategic Finance team. The team is responsible for solving business issues, managing budgets, and driving planning processes. The ideal candidate has experience in investment banking, private equity, and/or Strategic Finance Business Operations, and strong financial modeling and analytical skills.

Engineering Manager - Pharmacy

Company: hims & hers

Location: USA

Posted Jul 30, 2024

The company is seeking an experienced Engineering Manager to build and support their self-service platform. The ideal candidate is a leader with systems implementation experience, and will collaborate with product managers and fulfillment operations leaders to deliver solutions for the Fulfillment and Pharmacy Operations teams.

Security Compliance ConMon Specialist

Company: PagerDuty

Location: USA

Posted Jul 30, 2024

PagerDuty is seeking a Security Compliance ConMon Specialist to join their team. The ideal candidate will have expertise with security compliance programs, strong analytical and organizational skills, and experience with FedRAMP and SOC 2 compliance.

Senior Analytics Engineer

Company: Ghost

Location: USA

Posted Jul 30, 2024

Ghost is a private b2b marketplace that helps scale distribution for the best brands in the world. They are looking for a Senior Analytics Engineer to join their team and help drive continuous improvement.

Senior Software Engineer - Platform

Company: Branch

Location: USA

Posted Jul 30, 2024

Branch is a company that aims to help working Americans grow financially by providing accessible and transparent financial services. They are committed to building a diverse and inclusive team and offer a range of benefits, including remote work options, equity, and flexible time off.

Content Marketing Specialist

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Jul 30, 2024

The job posting is for a Content Marketing Strategist to join the Marketing team. The ideal candidate has experience in content strategy, planning, creation, and SEO. The role is fully remote and offers a comprehensive benefits package.

Growth Marketing Lead

Company: Neon

Location: USA

Posted Jul 30, 2024

Neon is a well-funded startup building an open-source cloud-native PostgreSQL database. They are looking for a Growth Marketing Lead to drive growth marketing initiatives and build a marketing team. The company has a strong technical background and is committed to open-source principles.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages