Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Developer Advocate - AI & ML

Company: Snowflake

Location: USA

Posted Jul 25, 2024

The job posting is for a Senior Developer Advocate at Snowflake, responsible for building awareness and motivating developers to build applications on Snowflake. The role involves creating resources, engaging with external communities, and participating in the developer data ecosystem.

Customer Advocate (New Business Sales)

Company: LogicManager, Inc

Location: USA

Posted Jul 25, 2024

LogicManager is a dynamic remote tech firm that cultivates an environment supporting internal growth and development. They prioritize work-life balance, transparency, and collaboration, and are committed to creating an exceptional workplace.

Industry Principal, Manufacturing - Automotive

Company: Snowflake

Location: USA

Posted Jul 25, 2024

Snowflake is seeking an Automotive Industry Principal to join their Industry Sales GotoMarket team. The role involves developing and closing new business for targeted accounts within the Automotive subvertical. The ideal candidate will have 15+ years of industry experience, be well-versed in the overall business challenges and opportunities for data analytics and AI in the automotive industry, and have experience working directly with C-level executives.

Call Center Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Jul 25, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

EMEA Mainframe Business Specialist - Broadcom

Company: Arrow Electronics, Inc.

Location: USA

Posted Jul 25, 2024

The job description is for an EMEA Business Development Manager at Arrow, a leading innovator in the technology sector. The role involves expanding Broadcom's CA portfolio in EMEA, identifying new business opportunities, and building strong relationships with key partners and clients.

Senior Software Engineer - Platform Engineering

Company: Crux

Location: USA

Posted Jul 25, 2024

The job posting is for a Senior Software Engineer position at Crux, where you will work on building systems using cutting-edge technology, innovating and launching products, and being part of something that makes a real difference to customers. The role involves designing and developing data workflow management platforms, managing and scaling Identity and Access Management, and mentoring teammates.

Lead Technical Program Manager

Company: Aya Healthcare

Location: USA

Posted Jul 25, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a Lead Technical Program Manager to join their team, responsible for scaling delivery and program management practices and processes.

PACS\Clinical Imaging Analyst Lead

Company: SSM Health

Location: USA

Posted Jul 25, 2024

The job posting is seeking an experienced Imaging Support Analyst with a passion for excellence in project management, imaging implementation, and unparalleled support. The role will serve as a technical mentor, empowering teammates with insights and best practices.

Staff Data Analyst, HELOC Pricing

Company: Upstart

Location: USA

Posted Jul 25, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. The company is looking for a Staff Analyst to join their HELOC Analytics team, who will be responsible for understanding and presenting best practices in pricing and credit performance, and developing business intelligence pipelines.

Account Coordinator - Private Client Services

Company: Newfront

Location: USA

Posted Jul 25, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values investing in its people, has a strong culture of wellness, and is passionate about creating a culture of wellness that results in healthier, happier, and more productive employees and successful clients.

Sr Manager, US Verticals Field CTO

Company: Snowflake

Location: USA

Posted Jul 25, 2024

Snowflakes is seeking a technical leader to join the Field CTO Office in the US Industries business segment. The role involves managing a team of data platform architects, working with account teams, partners, and product management to articulate the value of Snowflakes Cloud Data Platform. The team is responsible for driving customer outcomes, platform innovation, and service growth across a broad set of US customers.

Manager - Customer Success

Company: Recharge

Location: USA

Posted Jul 25, 2024

The job posting is looking for a Manager of Tier 2 Accounts to lead a team of CSMs and drive value through systems automation and best-class strategy. The ideal candidate has prior experience in people management, SaaS experience, and a deep understanding of customer success best practices.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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