Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

SEO Director

Company: BiggerPockets

Location: USA

Posted Jul 25, 2024

BiggerPockets is a leading resource for real estate investing, offering education, tools, and a community to help people succeed. The company is looking for a data-driven SEO leader to develop and implement a holistic SEO strategy.

Senior Manager, Technical Support

Company: Deputy

Location: USA

Posted Jul 25, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are looking for a Technical Support leader to lead their Escalated Support team, providing high-level management for escalated issues and custom work discussions for their SaaS product.

Senior Manager, Enterprise Customer Success

Company: Muck Rack

Location: USA

Posted Jul 25, 2024

The job description is for a Senior Manager of Enterprise Customer Success at Muck Rack. The role involves supporting and empowering a team to drive growth, ensuring renewals, and developing team skills. The ideal candidate has experience in Customer Success or Account Management, strong communication skills, and the ability to work in a fast-growing company.

Strategy & Operations - Growth

Company: Clipboard Health

Location: USA

Posted Jul 25, 2024

The job requires a sales professional to drive demand side growth in the company's marketplace. The role involves understanding customer needs, delivering solutions, and closing contracts. The company is looking for a general athlete who embodies the necessary traits to succeed in the role.

Sr. Site Reliability Engineer

Company: Xero

Location: USA

Posted Jul 25, 2024

Xero is a platform that helps small businesses and their advisors grow and thrive. The company's purpose is to make life better for people in small business, and it supports its employees to do the best work of their lives. The Reliability Enablement team at Xero helps teams deliver a great customer experience through better understanding of system behavior and operation.

Head of Scaled Customer Success, Engagement and Enablement

Company: Apollo

Location: USA

Posted Jul 25, 2024

Apollo GraphQL is seeking a Head of Customer Enablement to lead a team in building and scaling customer engagement strategies, leveraging technology and self-service education to ensure customer success.

Senior Product Marketing Manager - Spend Management & Cards

Company: Mercury

Location: USA

Posted Jul 25, 2024

The text describes Procter & Gamble's successful use of radio ads in the 1930s, and Mercury's job posting for a Product Marketing Manager, highlighting the company's growth and ambitions.

iOS Engineer

Company: Branch

Location: USA

Posted Jul 25, 2024

Branch is a company that aims to help working Americans grow financially by providing accessible and transparent financial services. They are committed to building a diverse and inclusive team and offer a range of benefits, including flexible work arrangements and competitive compensation.

Customer Support Specialist

Company: Coreview

Location: USA

Posted Jul 25, 2024

CoreView is a leading provider of Microsoft 365 security governance and administration solutions, empowering organizations to achieve more with Microsoft 365. The company is committed to creating a diverse and inclusive global workplace and is looking for talented individuals to join its team.

Growth Engineer, Grafana Self Serve

Company: Grafana Labs

Location: USA

Posted Jul 25, 2024

The job posting is for a Growth Engineer position at Grafana Labs, responsible for driving adoption of Grafana Cloud. The ideal candidate will have experience in on-platform growth and experimentation, and will partner with the Growth team to develop and maintain Grafana plugins and drive business outcomes.

Staff Accountant

Company: Unlockhealth

Location: USA

Posted Jul 24, 2024

Unlock Health is a marketing and advertising agency that breaks down walls in healthcare by connecting creative content and strategy to promote, maintain, and restore health. The company is an equal opportunity employer and provides a competitive salary, benefits, and perks.

Technical Sales Manager

Company: Camect

Location: USA

Posted Jul 24, 2024

Camect is seeking a Technical Sales Manager to join their dynamic team. The role requires technical expertise and sales acumen to drive growth and foster strong relationships with key accounts in the security integration industry.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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