Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Bilingual Nurse Case Manager

Company: Cencora

Location: USA

Posted Jul 26, 2024

The job posting is for a Nurse Case Manager position at Cencora, a company that provides medical support to patients and healthcare providers. The job requires a strong patient focus, ability to multitask, and excellent communication skills. The company offers a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

SpProgram QC Specialist

Company: Cencora

Location: USA

Posted Jul 26, 2024

The job posting is for a quality control associate at Cencora, a company that aims to create healthier futures. The role involves conducting quality control verifications, ensuring policies are followed, and collaborating with the team to achieve customer requirements. The company offers a comprehensive suite of benefits and resources to support its employees' well-being and personal growth.

Manager - Engagement Management

Company: Rackspace

Location: USA

Posted Jul 26, 2024

The job description is for a manager position in IT consulting, responsible for managing projects, teams, and employees. The role requires a bachelor's degree, 7 years of experience, and certifications. The company offers a competitive salary range and benefits.

Senior Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: USA

Posted Jul 26, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and hiring a Software Engineer to join their team. The company is expanding and looking for a talented individual to work on their Cosmos platform.

Senior iOS Engineer

Company: Scribd

Location: USA

Posted Jul 26, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and employee empowerment. The company is looking for a Senior iOS Engineer to maintain the stability and performance of their iOS apps, and offers a competitive salary range and comprehensive benefits package.

Senior Android Engineer

Company: Scribd

Location: USA

Posted Jul 26, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They prioritize collaboration, intentional in-person moments, and flexible work arrangements. The company is looking for a talented Android engineer to join their team, offering a competitive salary range and a comprehensive benefits package.

Commercial Operations Manager

Company: Cover Genius

Location: USA

Posted Jul 26, 2024

Cover Genius is a Series E insurtech company that protects global customers of digital companies. They have a diverse team and have received numerous awards. The company is looking for a Commercial Operations Manager to oversee vendor lifecycle management and foster strategic relationships with vendors and TPAs.

Senior Product Designer

Company: Eventbrite, Inc.

Location: USA

Posted Jul 26, 2024

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators. The company has a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences.

Onboarding Specialist

Company: SQUIRE

Location: USA

Posted Jul 26, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them manage their shop operations and increase revenue. The company is trusted by barbers in over 3,000 shops globally. The Onboarding Specialist role involves delivering exceptional customer experience, providing technical configuration support, and training to ensure product adoption and usage.

Professional Services Program Manager, Partner Enablement

Company: Snowflake

Location: USA

Posted Jul 26, 2024

The Professional Services Program Manager Partner Enablement role involves developing and executing programs to empower partners to deliver Snowflake engagements effectively. The role requires close collaboration with internal and external teams, and involves responsibilities such as program development, partner onboarding, training, and resource management.

Head of Engineering, Blockchain & Stablecoin Development

Company: Bjak

Location: USA

Posted Jul 26, 2024

Bjak is a financial services company that provides access to affordable and sustainable financial services in ASEAN. They are headquartered in Malaysia and have a strong presence in Southeast Asia. The company is focused on innovation and has developed a range of products, including investment-linked life and health insurance, and has a team of experienced engineers who are leading the development of blockchain and stablecoin solutions.

Product Manager (Data Integration)

Company: EDB

Location: USA

Posted Jul 26, 2024

The company is looking for an exceptional Product Manager to drive the development of cutting-edge data integration and synchronization products. The ideal candidate will have experience leading complex enterprise products, a solid understanding of modern product management principles, and knowledge of the database landscape.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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