Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Chief Marketing Officer - Money Management

Company: The Motley Fool

Location: USA

Posted Jul 25, 2024

The text describes The Motley Fool's Money Management business unit, which operates a collection of managed investment solutions. The company is looking for a proven experienced CMO to join their team and create growing and maintaining marketing programs to drive business goals.

Partner Sales Manager

Company: Bazaarvoice

Location: USA

Posted Jul 25, 2024

Bazaarvoice is a company that creates smart shopping experiences by connecting brands and retailers with consumers through their expansive global network, product-passionate community, and enterprise technology. They enable brands to collect valuable user-generated content and gain insights from real-time consumer feedback, resulting in smarter shopping, loyal customers, and improved products.

Manager - Sales

Company: Zapier

Location: USA

Posted Jul 25, 2024

Zapier is looking for a Sales Manager to join their Sales and Customer Success org. The role involves building a sales motion that works in harmony with their product-led growth model, coaching and enabling a team, and driving revenue growth.

Manager, Marketplace Enforcement - Amazon

Company: Nutrafol

Location: USA

Posted Jul 25, 2024

The job posting is for a Manager Marketplace Enforcement at Nutrafol, responsible for managing the ecommerce channel, enforcing platform policies, and ensuring brand standards. The role requires experience in marketplace management, knowledge of regulated products, and strong business judgment.

Senior Security Engineer (Governance, Risk, and Compliance)

Company: 1Password

Location: USA

Posted Jul 25, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced security engineer to join their team.

Security Engineer (Governance, Risk, and Compliance)

Company: 1Password

Location: USA

Posted Jul 25, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced security engineer to join their team.

Senior Product Manager

Company: Yubico

Location: USA

Posted Jul 25, 2024

Yubico is a company that makes secure login easy and available for everyone. They offer a holistic Total Rewards package designed to support their employees in all aspects of their life. The company is looking for a Senior Product Manager to expand and maintain products within the YubiEnterprise Services line of products.

Leave & Workers Comp Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Jul 25, 2024

American Specialty Health Incorporated is seeking a Leave and Workers Compensation Specialist to join their Human Resources department. The position requires strong working knowledge of FMLA, ADA, CFRA, PDL, and state-specific leave and disability requirements.

Developer - Go Device Agent

Company: 1Password

Location: USA

Posted Jul 25, 2024

Kolide by 1Password is building device trust software for companies that value Honest Security. The company is looking for a Developer to join their Device Agent team to collect ground truth on Linux, Mac, and Windows devices.

Account Executive - Enterprise Acquisition

Company: Snowflake

Location: USA

Posted Jul 25, 2024

The job posting is looking for a sales professional with experience in complex sales strategies and tactics, who can build relationships with customers and drive sales success throughout the customer lifecycle.

Districts Success & Implementation Lead

Company: ClassDojo

Location: USA

Posted Jul 25, 2024

ClassDojo is a company that aims to provide an education platform for children. They have built a powerful network for communication and are looking for a strategic leader to own their district's success and implementation. The company is committed to equal employment opportunity and offers competitive salaries.

Senior Product Manager, Onboarding and Activation

Company: 1Password

Location: USA

Posted Jul 25, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a customer-obsessed Product Manager to help them make users and customers more secure online.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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