Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Staff Data Scientist, Product Manager

Company: Webflow

Location: USA

Posted Jul 18, 2024

Webflow is looking for a Senior Staff Data Scientist Product Manager to help define the future of their data strategy. The role involves building a deep understanding of how customers create for the web with their product, partnering with other key functions, and defining product requirements. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and a flexible PTO policy.

Staff Engineer, User Billing

Company: Stripe

Location: USA

Posted Jul 18, 2024

Stripe is looking for a seasoned technical leader to drive the technical direction and strategy for their User Billing platform. The role involves refining the technical roadmap, driving interoperability, and leading large cross-team efforts to develop new monetization and commercial capabilities.

Lead Accessibility Engineer

Company: Oddball

Location: USA

Posted Jul 18, 2024

Oddball is hiring a Lead Accessibility Engineer to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Sr. DevOps Engineer, Cloud Security

Company: hims & hers

Location: USA

Posted Jul 18, 2024

The company is seeking a Senior DevOps Engineer to build and maintain infrastructure for their ecommerce platform. The role involves managing cloud security, implementing controls, and leading projects. The company offers competitive salary, unlimited PTO, and comprehensive benefits.

Technical Product Marketing Manager

Company: Svix

Location: USA

Posted Jul 18, 2024

The job posting is for a Technical Product Marketing Manager at Svix, a fast-growing startup. The role involves developing and executing marketing plans, partnering with the GTM team and CEO, and increasing brand awareness and customer base. The company offers a competitive salary range, equity, and benefits.

Sales Development Representative - Insurance

Company: Unqork

Location: USA

Posted Jul 18, 2024

Unqork is a leading codeless platform that helps enterprise-level organizations build, deploy, and manage complex software without writing code. The company has a strong preference for NYC Hybrid and is looking for a Sales Development Representative to lead their GTM organization. The role requires a minimum of 1 year of SDR/BDR/ADR experience, SaaS or Enterprise experience prioritized, and a strong academic background and performance.

Gainsight PX Administrator

Company: Magnet Forensics

Location: USA

Posted Jul 18, 2024

Magnet Forensics is a global leader in digital investigative software, seeking a Gainsight Administrator to join their Product Operations team. The role involves configuring and maintaining the Gainsight PX platform, collaborating with cross-functional teams, and providing training and support to other users.

Director, Analyst Relations

Company: Icertis

Location: USA

Posted Jul 18, 2024

Icertis is a company that provides contract intelligence and lifecycle management solutions. They have a strong commitment to their employees and the community, offering a range of benefits and programs to support their well-being and development.

Software Engineer (Golang)

Company: Nava

Location: USA

Posted Jul 18, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions.

Trust & Safety Lead

Company: Runway

Location: USA

Posted Jul 18, 2024

The role of Trust and Safety Lead involves defining and implementing the company's Trust and Safety roadmap, monitoring compliance with policies, and providing guidance to leadership. The role requires a senior IC with subject matter expertise, strong operational precision, and sound business judgment.

Indirect Senior Manager - Tax

Company: Whatnot

Location: USA

Posted Jul 18, 2024

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. They are hiring an Indirect Tax Senior Manager to join their growing finance team. The role will focus on automating the computation, reporting, and disbursement of indirect taxes, as well as managing controversy. The company offers competitive compensation, benefits, and a remote-first work environment.

Global Consolidations Manager

Company: Icertis

Location: USA

Posted Jul 18, 2024

Icertis is a company that provides contract intelligence platform, with a mission to be the contract intelligence platform of the world. They offer a range of benefits to their employees, including generous holidays, free professional coaching, and equity component in the compensation package.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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