Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lead Data Analyst

Company: Unqork

Location: USA

Posted Jul 18, 2024

Unqork is a leading Codeless as a Service platform that helps organizations build and manage complex software without coding. The company is looking for a Data Analyst to join their team, with a focus on building analytics to guide the next generation of their platform. The role involves working with product and engineering peers, utilizing expertise in SQL, and designing data visualizations.

Principal Finance System Operations Manager

Company: Chainalysis Careers

Location: USA

Posted Jul 18, 2024

The text describes the role of the Principal Finance Systems Operations Manager at Chainalysis, a company that provides data services and solutions for blockchain technology. The role involves leading initiatives to mature back office operations, working with finance leadership and end-users to develop a roadmap for NetSuite, and collaborating with the Business Systems team to prioritize systems projects. The ideal candidate has extensive experience building and scaling systems and processes, and is excited to work at a rapidly evolving mission-driven organization.

Senior Data Scientist, Full Stack

Company: Rocket Money

Location: USA

Posted Jul 18, 2024

Rocket Money is a financial services company that aims to empower people to live their best financial lives. The company offers a range of services, including data products, machine learning-driven product experiences, and personalized financial planning. The role of a data scientist at Rocket Money involves building new machine learning-powered user-facing features, optimizing product feedback loops, and developing personalized product experiences.

Power BI Developer

Company: Stoneridgesoftware

Location: USA

Posted Jul 18, 2024

Stoneridge Software is a company that values integrity, technical excellence, and client-centricity. They are committed to creating a diverse environment and are proud to be an equal opportunity employer. The company offers competitive compensation, benefits, and a positive work environment.

Principal Architect, Machine Learning

Company: Snowflake

Location: USA

Posted Jul 18, 2024

Snowflake is seeking a Principal Architect Machine Learning Industries Field CTO to join their team. The role involves working with sales teams, product management, and technology partners to leverage best practices and reference architectures. The ideal candidate should have experience in building and deploying machine learning solutions in the cloud, with a strong technical background in data science and ML fundamentals.

Senior ERP Administrator

Company: Restaurant365

Location: USA

Posted Jul 18, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Senior ERP Administrator to manage their ERP systems, provide training and support, and ensure data security and compliance.

Digital Accessibility Specialist

Company: Anthro-Tech

Location: USA

Posted Jul 18, 2024

AnthroTech is seeking a Digital Accessibility Consultant to ensure that their clients' digital products and services are accessible to everyone. The ideal candidate has experience conducting automated and manual accessibility audits, developing remediation plans, and working with government organizations, nonprofits, and technology pioneers.

Regional Sales Manager

Company: Johnson Controls International

Location: USA

Posted Jul 18, 2024

The job description is for a Regional Sales Manager position at Johnson Controls International plc. The role involves providing technical sales support to customers, branches, agents, and consulting engineers, and managing projects from concept to shipment. The ideal candidate should have a Bachelor's degree in engineering, 7+ years of HVAC systems and applications experience, and excellent organizational skills.

Senior Market Research Analyst

Company: Consensys

Location: USA

Posted Jul 18, 2024

Consensys is seeking a Senior Market Research Analyst to join their Marketing Analytics and Measurement team. The role involves conducting market research, analyzing data, and providing insights to inform product development and go-to-market strategies.

Sales & Education Executive - Orange County

Company: Nutrafol

Location: USA

Posted Jul 19, 2024

The Retail Sales and Education Executive candidate should have a minimum of 35 years experience in beauty, working and traveling within a designated market. The role requires someone to be in-office 1 day a month, Tuesday. The candidate should understand the importance of building strong relationships and possess the ability to deliver weekly, monthly, and annual sales plans.

Freelance UX Designer for Social Impact Design Agency (Remote - USA Only)

Company: Constructive

Location: USA

Posted Jul 19, 2024

Constructive is a social impact strategy and design firm looking for a freelance UX Designer to join their team. The role involves developing IA, sitemaps, wireframes, and content outlines for website design projects. The ideal candidate has a passion for social impact, great brand and digital storytelling skills, and a strong understanding of how nonprofit brands can effectively engage audiences.

Staff Cyber Security Engineer (Generative AI)

Company: NBCUniversal, LLC

Location: USA

Posted Jul 18, 2024

The job description is for a Staff Cyber Security Engineer to work on emerging technologies including AI. The company is looking for someone with experience in security and ability to explain common threats to components. The job requires strong written and verbal communication skills and ability to work with new technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages