Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lead Data Architect

Company: Nuna

Location: USA

Posted Jul 19, 2024

The job posting is for a data modeling expert to work with the Value Platform teams at Nuna, a healthcare company. The role involves designing and building data models, improving performance and usability, and driving adoption of Nuna's data and analytics among users.

Content Marketing Manager

Company: Kustomer

Location: USA

Posted Jul 19, 2024

Kustomer is a conversational CRM platform that empowers businesses to deliver personalized customer service through AI-powered tools and automation. The company has raised over $200M in funding and has a strong team of passionate and collaborative individuals.

Sales Engineer

Company: Level AI

Location: USA

Posted Jul 19, 2024

Level AI is a Series B funded startup innovating in Voice AI space. They are backed by top VCs and technologists from Silicon Valley. The company is on a mission to revolutionize the customer sales experience for businesses. As a critical member of the team, you will work on cutting-edge technologies and play a high-impact role in shaping the future of AI-driven enterprise applications.

Associate Solutions Architect

Company: Bitrise

Location: USA

Posted Jul 19, 2024

The job posting is looking for a dedicated Associate Solutions Architect to help customers create cutting-edge technical solutions. The role involves building relationships with customers, collaborating with product teams, and providing technical consultancy. The company offers a transparent interview process, autonomy, and opportunities for learning and growth.

Senior Product Manager - Grafana Sharing

Company: Grafana Labs

Location: USA

Posted Jul 19, 2024

The job posting is for a Product Manager position at Grafana Labs, responsible for developing a vision and strategy for the product domain, collaborating with leadership, and improving sharing and export capabilities. The role requires strong communication skills, technical proficiency, and experience in product management.

IoT Deployment & Activations Manager

Company: Willow

Location: USA

Posted Jul 19, 2024

Willow is seeking a Manager of Software Deployment and Activations with a background in IoT. The role offers the opportunity to grow and nurture key strategic accounts and directly contribute to Willow's long-term growth strategy.

Commercial Solutions Analyst

Company: Twilio

Location: USA

Posted Jul 19, 2024

Twilio is looking for a Commercial Solutions Analyst to join their Segment product team. The role involves managing complex contracts, providing end-to-end quote to signature support, and enforcing corporate approval frameworks. The company values diverse experiences and encourages applicants to apply.

Software Engineer III - Payments

Company: Nextech

Location: USA

Posted Jul 19, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company is an equal opportunity employer with a commitment to diversity. The Software Engineer III Payments role is responsible for designing and developing scalable and reliable payments solutions.

Customer Success Manager

Company: Zowie

Location: USA

Posted Jul 19, 2024

Zowie is seeking a product-minded Customer Success Manager to join the team in NY. The role involves planning and managing customer success, combining knowledge of Zowie's ins and outs with customer understanding, and owning revenue. The company is growing fast, with a focus on being ambitious, innovative, bold, agile, and high-performing.

Solution Architect (Litify/Salesforce)

Company: Litify

Location: USA

Posted Jul 19, 2024

The job posting is for a Solution Architect SA at Litify, a high-growth startup built on the Salesforce Platform. The role requires experience with Salesforce consulting, implementation, and project management, as well as good interpersonal skills and a willingness to travel.

Staff Backend Engineer (Java)

Company: Zepz

Location: USA

Posted Jul 19, 2024

The company is looking for engineers to build and support their platform and products, emphasizing teamwork, collaboration, and a strong understanding of cloud infrastructure. The role requires experience in system design, architecture, and testing, as well as a DevOps mindset and ability to work with diverse stakeholders.

Licensed Marriage and Family Therapist

Company: Headway

Location: USA

Posted Jul 19, 2024

Headway is a platform that supports licensed marriage and family therapists in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages