Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Counsel I

Company: Twilio

Location: USA

Posted Jul 15, 2024

Twilio is looking for a Senior Counsel I Litigation to join their team. The role involves managing litigation, advising business leaders, and developing policies. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Manager - Talent Acquisition

Company: Newfront

Location: USA

Posted Jul 15, 2024

Newfront is building a modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is looking for a passionate and innovative Talent Acquisition Leader to drive its company-wide talent strategy.

Sustaining Engineer

Company: Docker

Location: USA

Posted Jul 14, 2024

Docker is a remote-first company that simplifies the lives of developers by providing an integrated development pipeline and application components. They are looking for a Sustaining Engineer to help developers and development teams build, share, and run applications.

Senior Software Engineer, SDK

Company: OneSignal

Location: USA

Posted Jul 14, 2024

OneSignal is a leading omnichannel customer engagement solution that enables businesses to deliver personalized customer journeys across various platforms. The company is looking for experienced software engineers to join its SDK Team, responsible for developing client libraries and APIs for its customers.

Social Media Manager - Web3 Gaming

Company: Synapse International

Location: USA

Posted Jul 15, 2024

ChainGPT is seeking a Social Media Manager for their new web3 game. The role involves developing and executing social media strategies to promote the game, increasing user acquisition, engagement, and retention. The ideal candidate has a deep understanding of finance, technology, web3, AI, and cryptocurrency, and can work effectively with internal teams and external partners.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Jul 15, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within the Virginia-Maryland area. The successful candidate will have significant enterprise software sales experience, a strong team mentality, and a proven track record of exceeding quota.

Technical Program Manager

Company: Verra Mobility

Location: USA

Posted Jul 14, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is seeking a visionary Lead Hardware Engineer to join their team, championing innovation in hardware development.

Manager, Data Strategy + Operations

Company: brightwheel

Location: USA

Posted Jul 14, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in diversity and inclusion, and are seeking a Manager to join their Data Operations team.

Food Safety Program Coordinator

Company: Ollie Pets

Location: USA

Posted Jul 15, 2024

Ollie is a company that makes human-grade pet food tailored to each dog's nutritional needs. They are looking for a Food Safety Program Coordinator to ensure the highest standards of food safety throughout the company. The role involves performing regular verifications of Ollie's Food Safety programs, reviewing and disposing of food products, and ensuring regulatory compliance.

Business Development Manager

Company: Synapse International

Location: USA

Posted Jul 15, 2024

ChainGPT is seeking a Business Development Manager to join their expanding team. The role involves developing and implementing a sales strategy, identifying new business opportunities, and building strong relationships with potential clients. The ideal candidate has a deep understanding of finance, technology, web3, AI, and cryptocurrency, and has a strong Web3 network.

Head of Customer Success

Company: Stacker Media

Location: USA

Posted Jul 14, 2024

The job posting is for a Head of Customer Success role at Stacker, a new media company. The role involves developing and implementing strategies to ensure client satisfaction, overseeing a team, and collaborating with other departments. The company offers competitive benefits and a remote-first work environment.

Product Operations Leader

Company: Apollo

Location: USA

Posted Jul 14, 2024

Apollo is looking for a Product Operations leader to design and drive operational cadences, help translate product data into actionable insights, and work closely with leaders across the company to maximize product impact. The role requires experience in Product Operations, Product Management, Management Consulting, and Strategy and Operations, as well as analytical and communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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