Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Jul 10, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are looking for a Senior Account Executive to build and manage a portfolio of new enterprise accounts in the media-publishing or gaming industry, and to help them meet their revenue goals.

Enterprise Select Customer Success Manager

Company: Samsara

Location: USA

Posted Jul 10, 2024

Samsara is a pioneer in the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability. The company is seeking an Enterprise Customer Success Manager to work with top customers, advising on customization and becoming a long-term partner. The role requires 4+ years of experience in customer success, enterprise SaaS experience, and strong problem-solving skills.

Bilingual Sales Representative

Company: Inizio Engage

Location: USA

Posted Jul 10, 2024

Inizio Engage is seeking a Virtual Sales Representative to support the launch and established brands in the respiratory arena. The candidate should have successful documented sales success, be able to make an impact quickly in their remote territory, and meet all relevant standards. The role involves developing a sound understanding of the relevant product and disease area, facilitating account management, and demonstrating clinical and technical skills.

Senior Coder

Company: ChristianaCare

Location: USA

Posted Jul 10, 2024

ChristianaCare is seeking a full-time Sr Coder to work at one of the Top 100 Hospitals in the nation. The Sr Coder will be responsible for accurate and timely assignment of ICD-10 codes, payment group classification, and data abstraction for reimbursement purposes and statistical information reporting.

Deputy Director of Marketing for Clean Fuels and Infrastructure (CF&I)

Company: CALSTART

Location: USA

Posted Jul 10, 2024

CALSTART is seeking a Deputy Director of Marketing for Clean Fuels and Infrastructure to develop and implement strategic marketing plans to promote clean fuels and infrastructure initiatives. The role requires a seasoned marketing professional with experience in clean energy solutions, strong leadership abilities, and a passion for sustainability.

Director, Global Talent Acquisition

Company: Verra Mobility

Location: USA

Posted Jul 10, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is seeking a Global Talent Acquisition Director to lead the development of a talent acquisition strategy, enhance global recruiting processes, and attract top talent.

Quality Assurance Engineer II

Company: LivePerson

Location: USA

Posted Jul 10, 2024

LivePerson is seeking a QA II to develop and execute exploratory and automated tests to ensure product quality. The role involves designing and implementing tests, debugging and defining corrective actions, and creating a test framework. The ideal candidate has 5+ years of industry experience, a BS/MS degree in Computer Science or a related subject, and programming skills in Java, Python, JavaScript, or TypeScript.

Backend Software Engineer

Company: Wing

Location: USA

Posted Jul 10, 2024

Wing is looking for a Software Engineer to develop and maintain backend software for drone delivery fleet and infrastructure, using C++ and other programming languages. The ideal candidate has a degree in Computer Science or related field, 2+ years of experience in backend software development, and strong understanding of data structures, algorithms, and object-oriented programming principles.

Manager, Analytics

Company: dentsu

Location: USA

Posted Jul 10, 2024

Merkle is a technology-enabled customer experience management company seeking a Manager Analytics to lead the implementation of data-driven solutions for clients, including report automation, analysis, and insight. The role requires 4+ years of analytics experience, proficiency in MS Office and SQL, and the ability to manage complexity while collaborating across teams.

Senior Director of App Product

Company: Shippo

Location: USA

Posted Jul 10, 2024

Shippo is a shipping layer of the internet, aiming to make merchants successful through world-class shipping solutions. The Sr Director of App Product will lead a team to create the best shipping experiences for SMB merchants, defining and implementing the product vision, strategy, and roadmap.

Cloud API Developer

Company: Cyberhaven

Location: USA

Posted Jul 10, 2024

Cyberhaven is seeking an experienced software engineer to develop cloud services, monitor and protect data in cloud applications, and lead a team. Requirements include 4+ years of backend code development, 2+ years of experience using Rest APIs from relevant SaaS service providers, and experience with Golang and Linux.

IT Security Analyst

Company: Cyberhaven

Location: USA

Posted Jul 10, 2024

Joining Cyberhaven offers a unique opportunity to be at the forefront of revolutionizing data protection through cutting-edge AI technology. The company is looking for an IT Security Analyst to operate and maintain security solutions, with a focus on corporate IT vulnerability management and incident response.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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