Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Designer

Company: Medrio

Location: USA

Posted Jul 11, 2024

We are seeking a Senior Product Designer with a strong background in designing native web applications for the clinical trials sector. The ideal candidate will have a passion for creating intuitive user-friendly designs and collaborating with cross-functional teams to deliver high-quality products that meet user needs and regulatory requirements.

Oracle Cloud HCM Functional Lead

Company: Cognizant

Location: USA

Posted Jul 10, 2024

Cognizant Technology Solutions is seeking an Oracle Cloud HCM Functional Lead to join their team. The ideal candidate will have at least 5 years of experience in a functional lead role, 2 full lifecycle Oracle Cloud HCM implementations, and 10+ years in the HCM space. The role involves leading a small project team, conducting design workshops, and collaborating with clients and stakeholders.

Senior Communications Specialist

Company: Fors Marsh

Location: USA

Posted Jul 10, 2024

Fors Marsh is seeking a candidate for a full-time project management and communications support position to work with the Department of Homeland Security (DHS) and/or DHS subagencies. The ideal candidate will have a Master's degree in Marketing, Advertising, Communications, or a related field, with 10+ years of experience in project management support and communications strategy. The position requires excellent organization, writing, editing, and oral communication skills, as well as proficiency in software applications such as Microsoft Office and Adobe suites. The company offers a range of benefits, including competitive pay, remote work options, and a commitment to work-life balance.

Product Operations Engineer

Company: Renew Home

Location: USA

Posted Jul 11, 2024

Renew Home is seeking a Product Operations Engineer to ensure the day-to-day operation of their product, working closely with various teams to create and meet key performance indicators and service-level objectives. The ideal candidate will have 2+ years of professional experience in a development role, SQL proficiency, and competency in one or more programming languages.

Customer Success Manager

Company: Procurify

Location: USA

Posted Jul 11, 2024

Procurify is seeking a Customer Success Manager to manage a book of business, build relationships with customers, and drive product adoption. The ideal candidate has 3+ years of Customer Success experience in SaaS, strong problem-solving skills, and a customer-centric mindset.

VP of Strategic Accounts (AI Training)

Company: Invisibletech

Location: USA

Posted Jul 11, 2024

Invisible is a tech-enabled service company that provides solutions to complex business problems. They are seeking a VP of Strategic Accounts to maintain and expand client relationships with their most strategic accounts. The role requires a strong executive presence, ability to build trust-based relationships, and experience in sales and account management.

Chief Product Officer

Company: SheerID

Location: USA

Posted Jul 10, 2024

SheerID is seeking a Chief Product Officer to lead product management and engineering, defining and executing product strategy, driving innovation, and building a world-class product organization.

Content Marketing Manager

Company: Colibri Group

Location: USA

Posted Jul 11, 2024

Colibri is seeking a Marketing Content Manager to lead SEO-driven content initiatives, crafting and executing a content strategy to boost online presence, drive organic traffic, and enhance customer engagement.

RDK-B Senior Developer

Company: Cognizant

Location: USA

Posted Jul 10, 2024

The Delivery Director Qualification Engineering role involves defining product concepts, validating requirements, designing products, implementing governance, and providing technical guidance. The role also involves process improvements, knowledge management, and people management. The candidate should have expertise in cable modems, DOCSIS, RDK, network basics, embedded systems, and Linux.

Product Marketing Manager

Company: Syrup

Location: USA

Posted Jul 10, 2024

Syrup is building an AI-powered predictive software platform for inventory decisions in commerce. They are looking for a Product Marketing Lead to develop gotomarket strategy, build sales enablement materials, and collaborate with product management and sales executives. The role requires 5+ years of B2B tech experience, strategic communication skills, and ability to work in a dynamic environment.

Machine Learning Solutions Architect

Company: PhData

Location: USA

Posted Jul 10, 2024

phData is a remote-first company that specializes in data application and data platform services. They partner with leading technology companies to deliver cutting-edge solutions. The company is looking for a Machine Learning Engineer to join their team, who will be responsible for designing and implementing data solutions, providing thought leadership, and ensuring the quality of the delivered product.

Customer Success Operations, Consultant

Company: Carrot Fertility

Location: USA

Posted Jul 10, 2024

Carrot Fertility is hiring an Operations Consultant to enhance operational efficiencies across teams. The role involves documentation, asset management, training, and onboarding. The ideal candidate has 2+ years of experience in customer success enablement, learning, and development, and is proficient in Microsoft Office, Atlassian tools, and enablement tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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