Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Software Engineer - Infrastructure & Platform

Company: Monarch Money

Location: USA

Posted Jul 09, 2024

Monarch is a financial management company that is looking for an Infrastructure Engineer to help architect, design, and develop projects to make their infrastructure reliable and cost-efficient. The role involves leading the development of software solutions, influencing the features and direction of the platform, and providing infrastructure support to the team. The ideal candidate has experience with infrastructure products, features, and strategies, and is enthusiastic about learning new technologies.

Director of Account Management

Company: Canvs AI

Location: USA

Posted Jul 09, 2024

Canvs AI is hiring a Director of Account Management to join their Sales team. The role involves managing and renewing existing customer accounts, identifying expansion opportunities, and building relationships with senior customer decision makers. The ideal candidate has at least 8-10 years of SaaS experience in sales and account management, is self-motivated, and has a strong understanding of pricing and packaging strategy.

Customer Success Specialist

Company: Cherry Technologies

Location: USA

Posted Jul 09, 2024

Cherry is a fast-growing FinTech company that provides a Buy Now Pay Later solution for medical practices. They are seeking a Customer Success Specialist to partner with customers, drive retention and growth, and optimize engagement. The role requires 12 years of experience in a customer-facing role, strong communication skills, and ability to work with CRM tools.

Technical Program Manager

Company: Helix

Location: USA

Posted Jul 10, 2024

Helix is a leading population genomics company seeking a Technical Program Manager to drive the successful implementation, launch, and scaling of its population genomics and genetic diagnostics partners. The role involves managing technical work plans, solving problems, and working closely with various teams to drive clinical and research value through large-scale genomics.

Senior Tax Analyst

Company: Getty Images

Location: USA

Posted Jul 10, 2024

The primary responsibility of this position is to prepare quarterly and annual federal income tax provisions, support tax compliance, and extract and analyze financial information from internal accounting systems. The role also involves research and planning projects, coordination with cross-functional projects, and assisting in responding to tax authority examinations.

Staff Machine Learning Engineer - Search Quality

Company: Pinterest

Location: USA

Posted Jul 09, 2024

Pinterest is seeking a Tech Lead for ranking to drive crossteam engineering efforts to deliver ML-driven product experiences. The role involves designing and building ML models, improving search efficiency, and optimizing serving systems.

Fullstack Senior Software Engineer, Journeys Team

Company: OneSignal

Location: USA

Posted Jul 09, 2024

OneSignal is a leading omnichannel customer engagement solution that enables businesses to deliver personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. The company is looking for a Fullstack Senior Software Engineer to join their Customer Engagement team, with a focus on designing and implementing new features and functionalities for their Customer Engagement System.

Business Intelligence Senior Data Analyst

Company: True Classic

Location: USA

Posted Jul 09, 2024

True Classic is seeking a Senior Data Analyst to lead end-to-end Business Intelligence projects, build and maintain dashboards, and drive data-driven decision-making. The ideal candidate has 5+ years of experience in data analytics, strong analytical acumen, and excellent communication skills.

Member of Technical Staff, Corporate Engineering

Company: anchorage

Location: USA

Posted Jul 10, 2024

Anchorage Digital is hiring a Member of Technical Staff for the Corporate Engineering team to support the company's digital asset platform. The role involves ensuring technology platforms are supported, automating IT operations, and collaborating with internal stakeholders. The ideal candidate has coding skills, log analysis skills, and experience with cross-functional projects.

Programmer Writer, Documentation

Company: Wandb

Location: USA

Posted Jul 10, 2024

Weights & Biases is seeking a Programmer Writer to join their Docs Team to write documentation for their machine learning developer tools. The ideal candidate will have 3+ years of experience writing technical docs, Python expertise, and a scrappy mindset. The role involves prioritizing and executing on docs projects, collaborating with Product and Engineering, and advocating for clarity and concision.

Jr. Account Manager & Customer Support

Company: CE Learning Systems

Location: USA

Posted Jul 10, 2024

CE Learning Systems is looking for a Jr Account Manager and Customer Support Specialist to work on their event management platform for continuing education professionals.

Corporate Accounting Manager

Company: Solidigm

Location: USA

Posted Jul 10, 2024

Solidigm is a global company that develops cutting-edge memory technologies and is seeking a Corporate Accounting Manager to join their team in San Jose, CA. The successful candidate will have a strong understanding of financial accounting and reporting, experience with SAP S4 HANA, and excellent communication and partnership skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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