Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Small Format Team Leader (Overnight)

Company: Target

Location: Washington, DC

Posted Jan 22, 2025

Target is offering a competitive pay range of $26.00 - $44.20 per hour, with additional benefits such as health insurance, 401(k), employee discount, and various leave options. The role of a Small Format Team Leader involves guest service, retail business fundamentals, process improvements, team leadership, and adherence to safety and compliance standards. Target is looking for candidates who are at least 18 years old, have previous retail experience, and possess skills in leadership, technology adaptation, workload management, and communication.

Travel Nurse RN - PCU - Progressive Care Unit - $2,021 per week

Company: Aureus Medical Group - Nursing

Location: Tacoma, Washington

Posted Jan 22, 2025

Aureus Medical Group is seeking a travel nurse RN for a 15-week assignment in Tacoma, Washington's Progressive Care Unit. The position offers a weekly taxable income of $612-$720 and a non-taxable stipend of $1301. The job requires a Washington state RN license, CPR/BLS, and ACLS certifications. Aureus Medical Group provides comprehensive benefits and personalized service to travel nurses.

Sr. Customer Success Advisor, Public Sector

Company: Illumio

Location: Washington, DC / Remote

Posted Jan 22, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking a Customer Success Advisor. The role involves developing strategies for customers to effectively utilize Illumio's products, ensuring high adoption rates, and driving renewals and expansions. The ideal candidate will have 5+ years of experience in Customer Success or related roles, preferably in Cyber Security or Enterprise SaaS. They should possess excellent communication skills, the ability to build trust with C-Suite executives, and be detail-oriented. Illumio offers a competitive pay range and comprehensive benefits, emphasizing a diverse and inclusive culture.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 22, 2025

This position is in the Bureau of International Security and Nonproliferation, Office of Weapons of Mass Destruction Terrorism. The role involves developing policies and plans to prevent, protect against, and respond to WMD terrorism. Duties include liaising with Department officials, representing the office in interagency groups, and supporting the Foreign Consequence Management team. Requirements include U.S. citizenship, ability to obtain a Top Secret security clearance, and specialized experience in countering WMD terrorism.

Senior Full Stack Developer- Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Jan 22, 2025

Deloitte is seeking an experienced Full Stack Developer with 3+ years of experience in software development, including proficiency in HTML, CSS, Python, and SQL. The role involves designing, developing, testing, and managing application development projects, integrating third-party components, and introducing new custom capabilities. The developer will participate in all aspects of the software development life cycle and provide technical lead to development staff. The position requires a Bachelor's Degree, Active Top Secret security clearance, and authorization to work in the US. Preferred qualifications include understanding of Agile methodologies, strong organizational skills, and familiarity with Agile tools. The wage range is $109,000 to $182,000.

Transformation Project Specialist

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking a Transformation Project Specialist to support the business transformation of customers in the Global Large Law space. The role involves assisting in project management, developing and maintaining project plans, building relationships with key stakeholders, and contributing to deliverables. The ideal candidate should have a Bachelor's Degree, a Master's Degree or equivalent, and at least 2 years of progressive experience in project management or similar fields. Familiarity with legal industry transformation projects and change management concepts is beneficial. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Registered Nurse for a hospital setting, focusing on nephrology care for patients with end-stage renal failure or chronic kidney disease. The role involves delivering empathetic care, working in a positive team environment, and handling multiple co-morbidities. No dialysis experience is required, and training is provided. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Integrity Solutions Engineer

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Baker

Company: Sodexo

Location: Washington, DC

Posted Jan 22, 2025

Sodexo is offering a full-time Baker position at the US House of Representatives with a pay range of $7.25 to $23.44 per hour. The role involves preparing and baking a variety of food items, maintaining cleanliness, and providing excellent customer service. Sodexo values teamwork, adaptability, reliability, and a healthy working environment. Benefits include flexible work hours, training opportunities, and a comprehensive benefits package. The company is committed to diversity, inclusion, and making a positive impact.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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