Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Travel LPN / LVN - Long Term Care - $1,782 per week - Urgently Hiring

Company: Medical Solutions LTC

Location: Washington, District of Columbia

Posted Jan 22, 2025

Medical Solutions LTC is offering a travel job for a LPN/LVN in Long Term Care in Washington, D.C. The position is for 8 weeks, 40 hours per week, with evening shifts. The company provides a range of benefits including medical, dental, vision, 401(k), personalized compensation, housing, dedicated recruiter support, per diem allowance, and more. Medical Solutions LTC is a leading provider of total workforce solutions in healthcare, known for its positive culture, growth opportunities, and community impact.

Travel Respiratory Therapist - $2,437 per week

Company: LeaderStat

Location: Wenatchee, Washington

Posted Jan 22, 2025

LeaderStat is currently recruiting for a 13-week travel Respiratory Therapist position in Wenatchee, Washington. The job requires 1 year of full-time experience, current state licensure, and relevant certifications. The shift is night, 12 hours. LeaderStat offers excellent benefits including weekly pay, housing stipend, meals allowance, 401k retirement plan, medical, dental, and vision insurance, and referral bonuses. They provide dedicated support throughout the contract.

Travel Nurse RN - PCU - Progressive Care Unit - $2,120 per week

Company: Anders Group

Location: Covington, Washington

Posted Jan 22, 2025

Anders Group is currently recruiting for a travel nurse RN position in Covington, Washington. The job is for a PCU - Progressive Care Unit, with a duration of 13 weeks starting from 02/24/2025. The position requires 36 hours per week, 12 hours per day, on days. Anders Group, known for its commitment to providing exceptional customer service to travelers, offers competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Communications Associate

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and completing daily reports. Key responsibilities include preparing quality food, adhering to food safety regulations, and maintaining a clean and organized work area. The position offers a competitive hourly rate of $17.75 and comprehensive benefits, including medical, dental, vision, and retirement savings plans. Aramark values employee development and equal employment opportunities.

NASA Center User Support Incident Lead

Company: Leidos

Location: Washington, DC

Posted Jan 22, 2025

Leidos is hiring for a NASA Center User Support Incident Lead position at NASA Headquarters. The role involves resolving IT incidents, mentoring technicians, and collaborating on process improvements. Experience with ServiceNow, ITIL Incident Management, and excellent communication skills are required. Preferred qualifications include IT certifications, previous NEST experience, and a Bachelor's Degree.

Sr. Sales Specialist - MLF Growth Team

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking a Sr. Sales Specialist for their Mid-Sized Law Firm segment, focusing on new business development. The role involves selling high-growth products like Practical Law, CoCounsel Drafting, and CoCounsel, the newest AI Legal Assistant. The successful candidate will have 5+ years of tech/software sales experience, strong MS Office and Salesforce skills, and a track record of meeting sales targets. Thomson Reuters offers a comprehensive benefits package, flexible work environment, and opportunities for professional growth.

Software Developer (TS/SCI with Poly)

Company: Maxar Technologies

Location: Washington DC

Posted Jan 22, 2025

Maxar Technologies is seeking a Software Developer with strong experience in JavaScript and frontend frameworks like Svelte and React. The role involves enhancing an enterprise application for advanced search, 3D visualization, and Computer Vision workflows. The developer will collaborate with UI/UX experts and contribute to the design, functionality, and architecture of the application. The job offers high visibility, the opportunity to shape new ideas, and a competitive salary range of $131,000 - $219,000 annually in the Washington DC metropolitan area.

Revenue Accountant ASC 606

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Revenue Accountant position at a global leader in experience management software. The role involves analyzing fair value of offerings, preparing deal review packages, assisting in sales order quality control, and managing the revenue month-end close process. The ideal candidate should have a BS/BA in Finance, 3-4 years of revenue accounting experience in the software industry, preferably with a Big 4 public accounting firm background, and CPA certification. Knowledge of ASC 605, data-driven mindset, strong Excel skills, and excellent communication abilities are required. The compensation range is $65-95,000 based on experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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