Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Account Executive

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is seeking an Account Executive to serve as a senior liaison for employer clients, focusing on renewal, retention, and up-sell of existing clients. The role involves leading strategic account teams, influencing client up-sell opportunities, and developing quarterly/annual reporting. The ideal candidate should have 3+ years of cumulative Account Management or equivalent client-facing experience in healthcare, proficiency in Microsoft Office, a valid driver's license, and a personal vehicle. The position offers a competitive pay range, comprehensive benefits, and opportunities for growth in the PBM marketplace.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Private Client Banker - East PA Market Hire - Montgomery County, PA

Company: JPMorgan Chase

Location: Fort Washington, PA

Posted Jan 22, 2025

Chase is seeking a Private Client Banker in Branch Banking to manage a select group of affluent clients' banking relationships. The role involves sharing Chase's Private Client values, managing relationships with an advice-based approach, partnering with specialists for specialized needs, and adhering to banking policies. The ideal candidate should have a value-added, relationship-oriented approach, 1+ year of Branch Banking experience, and necessary licenses. A college degree, excellent communication skills, and a commitment to long-term career are preferred. The role is subject to Dodd Frank/Truth in Lending Act qualification requirements.

Travel Nurse RN - Telemetry - $2,240 per week

Company: Protouch Staffing

Location: Spokane, Washington

Posted Jan 22, 2025

Protouch Staffing is recruiting a travel nurse for a Telemetry position in Spokane, Washington. The job is for 13 weeks, 36 hours per week on 12-hour night shifts. The agency is known for its quality and reliability, offering diverse staffing options including travel nursing roles. Benefits include 401k, dental, referral bonuses, holiday pay, reimbursement for licenses and certifications, life and medical insurance, and vision benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Fort Washington, PA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $16.00 - $24.00. CVS Health provides comprehensive benefits and well-being programs.

Security Program Manager

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Branch Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

PNC is seeking a Senior Branch Manager for its Retail Branch organization, based in Washington D.C. at the Farmers & Mechanics branch. The role involves managing branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. The manager will lead a team, manage risks, and ensure compliance. Preferred skills include accountability, banking knowledge, client counseling, customer experience, decision making, people management, and a proactive approach. No degree is required, but 5+ years of related experience and at least 2 years of supervisory experience are needed. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Innovators, Inc. Counselor - Washington D.C.: 2024-3262

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

Headfirst Summer Camp Innovators, Inc. is seeking energetic and dedicated counselors to lead a group of 20 campers aged 7-8 years old. The role involves bringing pre-written curriculum to life, teaching, and engaging campers during breaks. Counselors will also implement safety protocols, manage camper behavior, and support specialized staff during field trips and workshops. The position requires arriving on time, communicating schedule changes promptly, and being flexible with assignments. The camp offers weekly themes like Oceanography, cooking, urban design, and sports science, with activities including team-building, group games, field trips, and art projects. The compensation is $17.50 per hour, and the schedule is from 7:45 am to 3:30 pm, Monday to Friday.

Travel LPN / LVN - $1,226 per week - Urgently Hiring

Company: Supplemental Health Care

Location: Moses Lake, Washington

Posted Jan 22, 2025

Supplemental Health Care, a leading healthcare staffing agency, is seeking a LPN/LVN for a 13-week travel job in Moses Lake, Washington. The position offers a weekly payment of $1,140 - $1,226, AM shift, and nursing care within the scope of practice. The agency provides comprehensive benefits including medical, dental, vision, life insurance, 401k retirement savings, and continuing education opportunities. Requirements include a current Washington LPN license, 2 years of nursing experience, and AHA BLS certification.

Travel Nurse RN - Dialysis - $2,329 per week

Company: Protouch Staffing

Location: Everett, Washington

Posted Jan 22, 2025

Protouch Staffing, a top-tier healthcare staffing agency, is currently seeking a travel nurse RN with Dialysis experience for a 13-week assignment in Everett, Washington. The job requires a current RN license from WA State Board of Nursing or Compact Nurse license, CPR certification, and a minimum of 1 year nursing experience, preferably with Dialysis and Acute or Ambulatory Nursing background. Protouch Staffing is known for its commitment to quality, dependability, and tailored support, offering diverse staffing options including temporary, permanent, and travel nursing roles. Benefits include 401k retirement plan, dental benefits, referral bonus, holiday pay, license and certification reimbursement, life insurance, medical benefits, and vision benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages