Customer Service Jobs in Washington DC

81,790 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Cook

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Sr. Manager, Partnerships & Alliances-Risk

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 24, 2024

Thomson Reuters is seeking a Senior Manager of Partnerships & Alliances to lead their dynamic team. The role involves defining OKRs, optimizing partner management, and collaborating with sales leaders. The ideal candidate should have extensive experience in partner management, a deep understanding of AI and software technology, and strong negotiation skills.

Physician Assistant Neurosurgery (Kadlec Regional Medical Center)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Dec 24, 2024

Kadlec Regional Medical Center in Richland, Washington is recruiting a full-time Physician Assistant for Neurosurgery. The successful candidate will enjoy a high level of autonomy and work in a cutting-edge facility. The position is inpatient, 100%, with a 36-hour week starting at 7am. Compensation ranges from $127,800 to $183,488 per year, potentially including incentives. Richland, the location, offers a high quality of life with abundant outdoor recreation, excellent education, and diverse industries.

Site Leader, Nationals Baseball & Softball Summer Camps: 2024-3379

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 23, 2024

The Position Nationals Baseball and Softball Summer Camps is seeking a Site Leader to manage a five-day camp for children aged 5-13. The role involves overseeing day-to-day operations, leading a team of coordinators and coaches, and inspiring campers. The Site Leader will ensure smooth operations, create a positive culture, prioritize safety, and support camper engagement. The ideal candidate has a degree in youth education or related field, extensive youth development experience, team management skills, and passion for sports-based youth development. They must also be physically capable of the job requirements and committed to the camp's mission. Benefits include working in baseball, exclusive access to Nationals Park, and potential awards.

Draper

Company: The Kennedy Center

Location: Washington, DC

Posted Dec 23, 2024

Washington National Opera is a leading opera company in the nation's capital, offering a comprehensive range of benefits to its full-time employees. The company provides opportunities for growth and development, including flexible work arrangements and training programs. Joining the team allows you to contribute to the mission and vision of Washington National Opera as part of the Costume Department.

Construction Intern - Summer 2025

Company: Bozzuto

Location: Washington, DC

Posted Dec 23, 2024

Bozzuto is a company that values community, creativity, and concern for its employees and residents. They offer competitive compensation, health and wellness benefits, career development opportunities, and a diverse range of employee resource groups. The company is committed to taking care of its team members and providing them with exceptional experiences.

WP Intelligence Membership Account Manager

Company: The Washington Post

Location: Washington, DC

Posted Dec 23, 2024

The Washington Post is hiring an experienced account executive to lead sales for a new premium membership tier targeting influential leaders and executives. The role involves developing a sales strategy, identifying potential clients, collaborating with editorial teams, managing client relationships, tracking performance, and offering competitive benefits. The ideal candidate should have a Bachelor's degree, 5-10 years of B2B sales experience, and a proven track record in selling high-end products to executive audiences.

Barista for Georgetown University

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and handling customer transactions. The hourly rate is $22.80-$23.80, with comprehensive benefits including medical, dental, vision, and retirement savings plans. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines. Aramark is committed to equal employment opportunities and fostering professional growth.

Teachers at USDA Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 23, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with a supportive environment and opportunities for career growth. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Driver

Company: Sodexo

Location: Washington, DC

Posted Dec 24, 2024

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Driver. The role involves delivering goods, materials, and passengers, assisting in warehouse duties, and maintaining a safe working environment. The company offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and a 401k. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Account Manager, WP Intelligence

Company: The Washington Post

Location: Washington, DC

Posted Dec 23, 2024

The Washington Post is hiring an experienced account executive to lead sales for a new premium subscription offering targeting policy experts and executives. The role involves building and launching a high-end product, selling enterprise subscription services to corporates, and shaping the go-to-market strategy. The ideal candidate should have extensive B2B membership experience, a proven track record in selling to top-tier executive audiences, and strong strategic thinking skills.

Campus - Analytics and Modeling Program Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 23, 2024

Fannie Mae offers a full-time Analytics & Modeling Associate role with a base salary of $110,000. The role involves working with cutting-edge technology, receiving on-the-job training, and gaining professional development. The Analytics and Modeling Program provides comprehensive training in both mortgage industry knowledge and quantitative analytics. After training, associates will be assigned to one of four functions within Fannie Mae: Single Family Analytics, Finance Business Analytics, Enterprise Modeling and Analytics, or Enterprise Risk Management. Fannie Mae is committed to fostering a diverse and inclusive workplace and offers a range of benefits and perks.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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