Customer Service Jobs in Washington DC

81,790 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Internal Medicine Physician-Hospitalist (Swing)

Company: Valley Medical Center

Location: Renton, Washington

Posted Dec 22, 2024

Valley Medical Center in Renton, WA is recruiting a full-time Internal Medicine Physician-Hospitalist (Swing) for a team-based, patient-centered care approach. The position involves providing inpatient clinical services, consultative services, and supporting primary code captain. The role includes 9-hour shifts (3p-12a), 7 on/7 off, with 118 shifts per year. The hospitalist will work collaboratively with intensivists and respond to Rapid Response Team activations and Code Blues. Total compensation is $356,000 + incentives, with comprehensive benefits including medical, dental, vision, life insurance, and more.

Management Trainee I

Company: First Financial Bank

Location: Washington DC

Posted Dec 22, 2024

The text is a job description for a Teller/Personal Banker position at First Financial. The organization values development, diversity, and innovation. The role involves customer service, sales, and banking transactions. The position requires good customer relations, mathematical skills, and proficiency in various banking software and programs.

Respiratory Care Practitioner, Part Time (Nights) - Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 22, 2024

This job summary describes a role for a Respiratory Care Practitioner, responsible for providing skilled respiratory care and diagnostic services to various patients. The practitioner will perform assessments, treatments, and modalities, assist physicians in determining appropriate respiratory care, and participate in multidisciplinary teams. They must respond to urgent and emergency situations, providing necessary respiratory support. Basic qualifications include a Respiratory Care Practitioner License (Washington), relevant education, and certifications like BLS, ACLS, and RRT. Preferred qualifications include more experience and a degree from a four-year respiratory therapy program.

RN Home Health Visiting Nurse 40 Hours a Week Redmond

Company: Kaiser Permanente

Location: Redmond, Washington

Posted Dec 23, 2024

The job posting is for a Home Health Visiting Nurse based in Redmond. The role involves providing comprehensive skilled nursing care and services to patients in their homes. The nurse will work on an interdisciplinary team, responsible for assessment, development of care plans, education, and consultation related to pain and symptom management. Essential responsibilities include communicating with the patient and their family, recording data in the electronic medical record, adhering to infection control and safety standards, and performing skilled procedures. The nurse will also identify educational needs, instruct patients, and participate in quality care and cost-saving measures. Home health experience is preferred, and the role requires a Registered Nurse License (Washington) and a valid driver's license. Basic laptop skills and customer service skills are also necessary.

Junior Data Scientist

Company: Seneca Holdings

Location: Washington DC

Posted Dec 22, 2024

Seneca Technologies is seeking a Junior Data Scientist to support a large GenAI program for their IRS customer. The role involves leveraging generative AI technologies to enhance tax administration and compliance. The successful candidate will be instrumental in developing and deploying AI models that can generate insightful predictions and simulations based on vast datasets. Basic qualifications include experience in General Artificial Intelligence, data science expertise, and proficiency in SQL. The company is committed to building an inclusive work environment and provides equal employment opportunities to all employees and applicants.

Federal Sr Account Executive - Aerospace and Defense

Company: ServiceNow

Location: Washington DC

Posted Dec 22, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to connect people, systems, and processes for smarter, faster, and better ways to work. They are looking for a strategic leader to provide services to their largest existing accounts in the Aerospace and Defense industry.

Hospitalist (Days)

Company: Valley Medical Center

Location: Renton, Washington

Posted Dec 22, 2024

Valley Medical Center in Renton, Washington is hiring a full-time Hospitalist for a collaborative team. The position involves 12-hour shifts, 7 on/7 off, with an open ICU model. The Hospitalist will provide inpatient clinical services, consultative services, and support primary code captain. The team consists of 37 Hospitalists, including 14 on service each day. The hospital is recognized for its excellence in robotic surgery, physician well-being, and community healthcare. Compensation includes a base salary of $335,000 plus incentives and comprehensive benefits.

Sr. ABAP Developer

Company: Spry Methods, Inc.

Location: Washington DC

Posted Dec 23, 2024

Spry Methods is seeking an Sr ABAP Developer to join their team in Chantilly VA. The position involves creating ABAP programs to meet customer requirements and perform custom code remediation in support of S4HANA upgrade. The minimum requirements include SAP ERP, SAP Advanced Business Application Programming ABAP, SAP Development, Full Life Cycle Development, and SAP Application Development. Ideally, the candidate should also have experience with S4 HANA Migration, S4 HANA SAP FIORI User Experience, and SAP S4HANA.

MRI Technologist - Tacoma/Float - Part-Time

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 22, 2024

The text describes a job posting for a radiologic technologist, highlighting the importance of providing quality patient imaging, ensuring patient safety, and maintaining professional behavior. The job requires experience in cross-sectional anatomy, communication skills, and knowledge of radiation safety. The company offers competitive wages, a $5,000 sign-on bonus, and opportunities for growth.

Fraud Domain Expert

Company: Socure

Location: Washington DC

Posted Dec 23, 2024

Socure is a world leader in digital identity verification and fraud prevention, offering innovative solutions to meet customer needs and regulatory demands. The company is seeking a Domain Expert to serve as a subject matter expert in specific domain areas and verticals, providing thought leadership, client consultation, sales and pre-sales support, product and solution development, and goto-market strategy and execution.

Family Medicine Nurse Practitioner (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Dec 22, 2024

Swedish Medical Group is seeking a Family Medicine Nurse Practitioner to join their team in Seattle, Washington. The role involves direct patient care and In Basket support for clinicians at the site. The position offers a competitive salary range of $138,000 to $188,319 per year, as well as CME benefits and a collegial, team-oriented environment.

Sr. Billing Administrator

Company: Goodwin

Location: Washington DC

Posted Dec 22, 2024

The text describes a position at Goodwin Procter LLP, a global law firm, in their Global Operations Team. The role involves collaborating with diverse backgrounds, supporting high-stakes litigation and dispute resolution, and coordinating billing requirements. The position is eligible for overtime and offers a competitive target salary range.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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