Customer Service Jobs in Washington DC

81,790 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Senior MECM Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 23, 2024

The job posting is for a Senior Microsoft Endpoint Management (MECM) Engineer to work for CACI on the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will be responsible for serving as the overall Subject Matter Expert for all MECM functionality, designing and implementing the MECM solution, and operating and maintaining the overall MECM infrastructure. The required qualifications include 10+ years of relevant experience, an active DoD secret clearance, and experience with SCCM 2012MECM Current Branch. The desired qualifications include experience with ServiceNow and the ability to act independently to expose and resolve problems.

Locum Tenens Opportunity in WA for Pulmonologist GMS# JOB-3007666

Company: Global Medical Staffing

Location: Tacoma, Washington

Posted Dec 23, 2024

The text describes a job opportunity in Tacoma, Washington for a pulmonology doctor. The role involves working with an average of 16 patients per day, performing bronchoscopy, BiPAP/CPAP procedures, and requires an active state license, BLS certification, DEA registration, and credentialing. The company, with a global reach, offers competitive compensation, pre-paid travel and housing, malpractice coverage, and assistance with licensing and costs. The company's history, position, advantages, and purpose are also outlined, emphasizing their global service with personal attention and support for doctors.

Human Capital Solutions Advisor (Sales Consultant)

Company: Helios HR

Location: Washington DC

Posted Dec 23, 2024

Helios HR is seeking a Human Capital Solutions Advisor Sales Consultant to drive sales and revenue growth by partnering with prospective clients and offering tailored HR and recruiting solutions. The role involves building relationships, understanding client needs, and presenting customized solutions. The position reports to the VP Sales & Operations and requires strong communication, negotiation, and presentation skills.

Obstetrics and Gynecology Physician (Providence Holy Family Hospital)

Company: Providence

Location: Spokane, Washington

Posted Dec 23, 2024

North Spokane Women's Health and Providence Holy Family Hospital are inviting a BE or BC Obstetrics and Gynecology Physician to join their team. The practice, with a 60+ year history, has 6 OB-GYN physicians and 5 ARNPs. They aim to fill 2 positions left by retiring physicians. The group culture is 'family friendly', offering flexibility and support. The hospital has a level 2 NICU, delivers about 100 babies per month, and offers a starting salary of $300k with benefits. Spokane, WA, offers a high quality of life with outdoor activities and excellent schools. Providence, the healthcare organization, is committed to compassionate care.

Radiologic Technologist - FT, Days - Loan Repay

Company: Mercy

Location: Washington, Missouri

Posted Dec 23, 2024

Mercy Health System is a top employer, offering a range of benefits including comprehensive health coverage, tuition reimbursement, and retirement funds. They are seeking Radiologic Technologists with ARRT certification, providing a Loan Repayment Assistance Program up to $20,000. The role involves performing radiographic procedures and requires technical skills, understanding of anatomy, and ability to handle stressful situations.

Director, Solutions Architect- Capital One Software (Remote)

Company: Capital One

Location: Washington DC

Posted Dec 23, 2024

The text describes a role for a Director Solutions Architect at Capital One Software, focusing on building cloud and data management tools, addressing data publishing, consumption, governance, and infrastructure management needs. The role involves customer relationship management, product consulting, and staying updated with new technologies. Capital One offers competitive benefits and is an equal opportunity employer.

Consulting Associate (Remote)

Company: M3USA

Location: Washington DC

Posted Dec 23, 2024

M3 USA is a healthcare innovation company offering digital solutions in pharmaceuticals and life sciences. They pride themselves on a dynamic and innovative work environment, providing a unique opportunity for individuals to contribute to global health advancements. The company is growing and hiring for a Consulting Associate position, which involves handson execution and delivery of analytical solutions, independent and collaborative work, and contributing to project recommendations. The ideal candidate should have a master's degree in a quantitative field, relevant work experience, and strong analytical skills.

Laboratory Assistant Travel Group

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Dec 23, 2024

The job involves performing various phases of laboratory testing procedures, including pre-analytic, analytic, and post-analytic phases. The role requires specimen processing, computer data entry, and customer service. Essential responsibilities include processing specimens for A, B, or C level complexity testing, participating in quality assurance procedures, and performing instrument maintenance. The position also involves test accessioning, information lookup, and result transcribing. Additional duties may include phlebotomy, C level testing, and performing EKGs. Basic qualifications include a high school diploma or GED, and a Medical Assistant Certificate or Phlebotomist Certificate within 6 months of hire. Basic Life Support certification is required within 3 months of hire. Preferred qualifications include recent completion of a phlebotomy program or recent phlebotomy and clinical laboratory experience.

A Facility in Washington Is Looking for a Locum Tenens Pulmonologist CPH# JOB-3007674

Company: CompHealth

Location: Tacoma, Washington

Posted Dec 23, 2024

CompHealth offers diverse locum tenens opportunities in Pulmonology in Tacoma, Washington. They provide expert guidance, negotiate better pay, arrange housing and travel, and handle credentialing. The role involves pulmonary function testing, ventilation management, and bronchoscopy with an average of 16 patients per day.

Oregon Practice Near Vancouver, WA Seeks Oncology Medical Director

Company: Curare Physician Recruiting

Location: Vancouver, Washington 98660

Posted Dec 23, 2024

A leading cancer institute near Portland, OR, is seeking a Medical Director for a community-focused clinic. The role involves providing care for hematologic and oncologic patients, leading tumor boards, advancing cancer program initiatives, and engaging in community outreach. The position emphasizes collaboration, innovation, and operational excellence, with opportunities for teaching, research, and public service. Board certification in Medical Oncology or Hematology is required. The Curare Group, a physician recruitment industry leader for 25 years, is facilitating the search. They offer comprehensive support from CV writing to contract negotiation, tailored to the physician's lifestyle, location, and compensation preferences.

Reimagine Your Psychiatry Career in Pasco, WA – Join Our Growing Team at Lourdes Health!

Company: LifePoint Health

Location: Pasco, Washington 99301

Posted Dec 23, 2024

Lourdes Health in Pasco, WA, is inviting psychiatrists to join their team, offering a balance of professional growth and personal flexibility. The role involves outpatient focus with shared call coverage, and inpatient care with an average census of 16 during call shifts. Lourdes Health, with over a century of service, is a respected network delivering compassionate, cutting-edge care. Pasco, WA, offers a blend of small-town warmth and big-city amenities, with 300+ days of sunshine, scenic beauty, and easy access to major cities. The recruitment package includes competitive salary, CME allowance, sign-on bonus, medical debt assistance, relocation support, residency stipend, full malpractice insurance, and comprehensive health benefits.

Supplier Manager

Company: Arrow Electronics, Inc.

Location: Washington DC

Posted Dec 23, 2024

The text describes a job description for a Supplier Program Manager at Arrow Electronics. The role involves building relationships with key decision makers at assigned suppliers, acting as a liaison between field selling groups and Corporate, and providing guidance to the field on large opportunities. The ideal candidate should have a minimum of 8 years of related experience and a 4-year degree or an advanced degree. The role requires in-depth knowledge and experience, problem-solving skills, and the ability to work independently. The company offers competitive financial compensation, a solid benefits package, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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