Customer Service Jobs in Washington DC

81,793 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Innovators, Inc. & STEM Program Leader - Washington D.C.: 2024-3259

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Innovators, Inc. & STEM Program Leader will oversee a team of counselors, leading campers in STEM and creative arts activities. The role involves preparing counselors, managing camper behavior, executing field trips and workshops, and ensuring safety. The position requires being 20+ years old, having relevant experience, and being physically capable of handling small children and outdoor activities. First Aid & CPR Certification is required.

Senior Technology Experience Partner #384

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is advertising for a Senior Technology Experience Partner position. The job requires a diploma with 6-8 years of relevant experience, or a bachelor's degree with 5-7 years, or a master's degree with 4-6 years. Essential skills include advanced relationship management, conflict resolution, analytical problem-solving, and communication. Desired qualifications include experience in handling escalated issues, proficiency in ServiceNow, strong Microsoft Office skills, and a customer-centric mindset.

Geographer/Biologist/Physical Scientist/Cartographer

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The job posting is for a Geographic Information System (GIS) specialist role in one or more parks. The role involves developing, managing, coordinating, and implementing the GIS, integrating knowledge of biological and physical resources, digital cartography, and geography. The position requires U.S. citizenship, a background check, and meeting the Selective Service Registration Act requirement for males. The role may involve operating a government or private motor vehicle and wearing a uniform. Qualifications include specialized experience in GIS, mapping, and surveying, or a relevant graduate degree. The role is available at GS-07, GS-09, or GS-11 grade levels.

Radiologic Technologist - Seattle - Per Diem

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 21, 2024

The job description is for a Radiology Technologist role, which involves providing radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Responsibilities include preparing rooms, developing images, and ensuring patient safety. The role requires strong communication skills, teamwork, and commitment to self-improvement. The company values its employees, offering competitive wages with recent increases of up to 9%. Essential qualifications include a high school diploma or GED, certification from the American Registry of Radiologic Technologists, and Basic Life Support certification.

Patient Dining Services Manager

Company: Sodexo

Location: Washington, DC

Posted Dec 21, 2024

Sodexo is seeking a Patient Dining Services Manager at MedStar Washington Hospital Center in Washington DC. The role involves overseeing the hospital's Diet Office, ensuring compliance with nutrition and food regulatory requirements, and interacting with patients and healthcare teams. Sodexo offers a full array of benefits, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs.

Real Estate Services Coordinator

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

The CBRE Real Estate Services Coordinator role involves providing customer service support to tenants and vendors, handling administrative tasks, maintaining files, working with building technicians and vendors, preparing lease administration documents, submitting invoices, and engaging in rent collection communications. The job requires a high school diploma or equivalent with up to 2 years of experience, strong communication and organizational skills, proficiency in Microsoft Office, basic math skills, and authorization to work in the US. CBRE offers a comprehensive benefits package, career growth opportunities, and a supportive work environment.

Operations Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. The Operations Manager role is crucial in leading store teams, managing operations, and ensuring excellent customer service. The position offers competitive pay, benefits, and opportunities for growth, with a commitment to caring for employees and communities.

Microsoft Business Development Manager - Corporate Verticals

Company: CDW

Location: Washington DC

Posted Dec 21, 2024

The text describes a job posting for a Microsoft Business Development Manager role at CDW, a leading technology solutions provider. The role involves becoming an expert in CDW's Microsoft value proposition, coordinating with sales and technology teams, driving growth within assigned segments, and collaborating with multiple stakeholders to influence target opportunities. The ideal candidate should have a Bachelor's degree, 6+ years of customer-facing or technical sales experience, and strong customer-facing and analytical skills. The role also requires influencing across all functions of an organization, managing multiple priorities, and communicating effectively with executives and coworkers.

Director of Support Services #494

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is advertising for a Director of Support Services. The role involves developing and directing product development efforts, participating in planning, setting budgets, and ensuring employees have necessary resources. Required experience includes 8-10 years in customer relations, and special skills include knowledge of Senate rules, public administration, and IT. The position requires onsite presence, availability during government shutdowns, inclement weather, holidays, and late nights. A Top Secret U.S. Government security clearance is necessary. The role offers a comprehensive benefits package.

Supervisory Social Worker (Health Care for Homeless Veterans)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

This job posting is for a Supervisory Social Worker position at the Veterans Health Administration (VHA). The role requires U.S. citizenship, English proficiency, and completion of a probationary period. A master's degree in social work from a CSWE-accredited school is mandatory, with no substitution for a doctoral degree. Licensure or certification at the advanced practice level is required. The position offers the Education Debt Reduction Program (EDRP) for student loan repayment, up to $200,000 over one to five years. Physical requirements include moderate lifting, driving, and color/hearing abilities. Full federal benefits are provided, and the role requires COVID-19 vaccination.

Service Worker/Driver #710 (10:00am-7:00pm)

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is advertising a Service Worker/Driver position. The job requires at least two years of experience driving oversized delivery trucks, preferably with forklift operation. A valid driver's license, good driving record, and knowledge of departmental rules and office equipment are necessary. Physical strength, agility, and dexterity are required, along with the ability to operate various vehicles safely. The role may involve after-hours or weekend work and deployment to alternate sites in case of emergencies. Desired qualifications include forklift certification, inventory processing skills, familiarity with shipping methods, strong organizational skills, and excellent communication abilities.

Primary Care Nurse Practitioner (Pacific Medical Centers - Canyon Park Clinic)

Company: Pacific Medical Centers

Location: Bothell, Washington

Posted Dec 21, 2024

Pacific Medical Centers' Canyon Park clinic is seeking a Primary Care Nurse Practitioner for part-time or full-time positions. The clinic is known for its community service and collegial work culture. The role involves working with patients of all ages and backgrounds, including military patients. A minimum of 3 years of Primary Care NP experience is required. The clinic offers growth opportunities, comprehensive benefits, and competitive compensation between $126,734 and $165,555 per year. Canyon Park is a comprehensive clinic with on-site labs and diagnostic services. Bothell, where the clinic is located, offers a balance of outdoor recreation and urban entertainment options.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages