Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

AIRCRAFT ENGINE MECHANIC

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 20, 2024

This is a job posting for an Aircraft Engine Mechanic position in the Washington Air National Guard. The position requires military experience and training, as well as the ability to work with aircraft engines and perform maintenance tasks. The job also comes with certain responsibilities, such as maintaining awareness of environmental impact and working effectively with coworkers and customers.

Assistant General Counsel for Enforcement

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This announcement outlines the requirements for a permanent position in the Senior Executive Service (SES). Applicants must submit a complete application package, including required documents, or their application will be deemed incomplete. The position requires U.S. citizenship, completion of a public financial disclosure report, a one-year probationary period, Selective Service registration for eligible males, and E-Verify employment verification. Mandatory Technical Qualifications (MTQs) must be addressed in a separate document, focusing on litigation, investigations, and regulatory program experience. A law degree from an ABA-accredited school is the minimum education requirement. The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

HR SPEC (MIL)

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 20, 2024

The text describes a Title 32 Excepted Service Non-Bargaining Unit Technician position for the Washington Air National Guard. The role, HR SPEC (MIL), is located at the 141st Force Support Squadron, Fairchild AFB, Washington. The appointment is temporary, excepted service, and is advertised as ENLISTED. The position requires military grades E1-E6, and applicants must be assigned to a compatible military position within a year of appointment. Males born after 1959 must register for Selective Service. The role involves human resources and technical training, with specialized experience requirements varying by GS level. The position is indefinite, and veteran's preference does not apply. The text also mentions conditions of employment, qualifications, education requirements, and equal opportunity employment.

Associate Store Director, Washington, DC

Company: Glossier

Location: Washington, DC

Posted Dec 20, 2024

Glossier is seeking an Assistant Store Director with 3+ years of retail or hospitality leadership experience. The role involves driving a people-first culture, coaching and developing a team, and ensuring exceptional customer experiences. Key responsibilities include team leadership, customer experience leadership, and business leadership. The ideal candidate will have a proven track record in growing teams, promoting inclusivity, and delivering results. Glossier offers a competitive compensation package and requires full vaccination against COVID-19. The company is committed to equal employment opportunities.

SUPERVISORY AUDITOR

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text outlines the commitment of a defense intelligence agency to teamwork, integrity, excellence, and service. It details job requirements and qualifications for financial auditors, attestation auditors, and performance auditors. Highly desired skills include relevant professional licenses, experience in intelligence activities, and innovative business creation. Basic requirements involve degrees in related fields or equivalent experience, often supplemented by accounting or auditing courses. The agency offers comprehensive benefits to federal employees, including those with preference due to military service.

Park Ranger (Mountaineering)

Company: Department of the Interior - National Park Service

Location: Marblemount, Washington Marblemount, Washington

Posted Dec 20, 2024

The text describes a job opening in North Cascades National Park for a seasonal position in the Visitor and Resource Protection Division. The typical entry-on-duty period is April-May, but can vary due to weather, project needs, or funding. The anticipated entry on duty is May 2025. The role requires U.S. citizenship, a background investigation, and meeting the Selective Service Registration Act requirement for males. The position involves operating a motor vehicle, wearing a uniform, and potential on-call work, including evenings, weekends, holidays, overtime, and shift work. Travel overnight up to 12 nights per month is required, and government housing may be available. No relocation expenses will be paid. The role demands mountaineering skills, including ascending to the summit of peaks on Grade IV, Class 5.6 routes with navigation over glaciered terrain, and leading climbs on glaciered terrain up to 9,000' in elevation. A current National Registry Emergency Medical Technician (NREMT), or higher level, certification is required. Qualifications include specialized experience or education in natural resource management, natural sciences, earth sciences, history, archeology, anthropology, park and recreation management, law enforcement/police science, social sciences, museum sciences, business administration, public administration, behavioral sciences, sociology, or other closely related subjects. Volunteer experience is also considered.

Pilates Instructors, Washington DC

Company: Equinox

Location: Washington, DC

Posted Dec 20, 2024

Equinox Group, a collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking a high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, conducting client assessments, instructing various session types, and collaborating with other departments. The company values a high-performance lifestyle, career advancement, and offers competitive benefits, discounts, and opportunities for growth. The ideal candidate should have a comprehensive Pilates teacher training, excellent customer service skills, and physical abilities for spotting and correcting clients.

INTERDISCIPLINARY GENERAL ENGINEER/ARCHITECT

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This is a public notice for anticipated vacancies, requiring US citizenship, suitability for federal employment, and participation in direct deposit. The position requires a Professional Engineer (PE) or Registered Architect (RA) registration, one year of specialized experience, and various clearances. It's covered under the Defense Acquisition Workforce Improvement Act and may be eligible for telework. Travel up to 15% is required.

Deputy Assistant Inspector General for Inspections, Intelligence Oversight, and Special Projects

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Department of Energy's Office of Inspector General in Washington, DC is seeking a Deputy Assistant Inspector General for the Office of Inspections, Intelligence Oversight, and Special Projects. The role involves supporting the DOE's mission through audits, inspections, and investigations. Requirements include U.S. citizenship, E-Verify, background check, security clearance, drug testing, and registration for Selective Service. Applicants must demonstrate all Executive Core Qualifications and Professional/Technical Qualifications, providing detailed narratives for each. The position offers comprehensive federal benefits.

Maintenance Technician

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

The CBRE Maintenance Technician role involves maintaining small to medium-sized buildings, industrial systems, and equipment. Key responsibilities include performing preventive maintenance on mechanical, electrical, and other building systems, conducting routine inspections, diagnosing problems, and making repairs. The role also involves assisting with installations, tracking work orders, supporting energy management, and ensuring compliance with building codes and safety laws. The position offers a salary range of $45,000 to $58,000 annually, along with benefits such as 401(K), health, dental, life, and vision insurance. CBRE is an equal opportunity employer committed to diversity and providing reasonable accommodations for individuals with disabilities.

Relationship Executive, Startup Banking, Middle Market Banking, Executive Director

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a Relationship Executive role in J.P. Morgan's Commercial Bank, specifically in the Middle Market Banking & Specialized Industries (MMBSI) group, focusing on Innovation Economy and Startup Banking. The role involves building and retaining profitable relationships with innovative companies, developing new business, and delivering the entire firm's solutions. The ideal candidate should have 8+ years of related experience, strong commercial banking knowledge, excellent sales and business development skills, and a passion for innovation and entrepreneurship. The company offers competitive total rewards, comprehensive benefits, and a diverse and inclusive work environment.

Senior Manager, Enterprise Solution Architect

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Manager, Enterprise Architecture. The role involves leading a team of executive architects, facilitating engagements with customers, and driving tangible outcomes. The ideal candidate should have a customer-centric mindset, extensive experience in Enterprise Architecture, and a proven track record in influencing senior technology leaders. The position offers a competitive compensation package and opportunities for growth in a high-growth, fast-paced environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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