Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Summer Internship (Horticulture Plant Health Care Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC is offering a Summer Internship Program for Horticulture Plant Health Care Aide, providing hands-on professional experience, training, and exposure to careers in public service on Capitol Hill. Eligible candidates must be U.S. Citizens or lawful permanent residents, at least 16 years old by June 30, 2025, and currently enrolled in a relevant field of study. The program is limited to three years of participation. Requirements include passing a drug test, having a valid driver's license, and undergoing a background investigation and E-Verify process.

Senior Staff Engineering Operations Manager, Billing Platform (REMOTE)

Company: GEICO

Location: Washington DC

Posted Dec 07, 2024

GEICO is a technology-driven organization that is transforming the insurance landscape. The company is looking for a Staff Engineering Operations Manager to lead and manage complex technical projects across various product areas. The role involves driving project execution, managing timelines and resources, and mitigating risks to ensure projects meet their objectives. The company offers a competitive salary and benefits package.

Nurse Practitioner - Urology

Company: PeaceHealth

Location: Vancouver, Washington

Posted Dec 07, 2024

PeaceHealth Medical Group is recruiting a Nurse Practitioner for a new urology service line at PeaceHealth Southwest Medical Center in Vancouver, Washington. The candidate should have at least one year of surgical experience, preferably in urology. The practice offers support from administration to grow the service. Vancouver, a city of over 160,000 residents, provides easy access to outdoor activities, farm-to-table cuisine, craft microbreweries, and a thriving arts scene. Benefits include competitive compensation, retirement plans, CME reimbursement, malpractice insurance, and wellness programs.

Pharmacy Technician

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Dec 07, 2024

The Kaiser Permanente Pharmacy Technician plays a crucial role in the daily operations of the pharmacy, ensuring timely and accurate distribution of drug therapy. Responsibilities include typing and processing prescriptions, counting and pouring medications, stocking shelves, and providing excellent customer service. The role requires a working knowledge of pharmacy laws, basic drug information, and medical terminology. Pharmacy Technician Certification is mandatory, and experience in pharmacy, IV, and warehouse settings is preferred.

Gastroenterology- Hospitalist (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Dec 07, 2024

Providence Sacred Heart Medical Center in Spokane, Washington, is recruiting a Gastroenterology Hospitalist. This role offers autonomy, advanced equipment, and opportunities for research. The compensation is between $270,000 and $300,000 per year, with a schedule of 1 month on, 1 month off, no nights or weekends. Spokane, the location, offers a high quality of life with clean air, water, and outdoor activities. Providence, the employer, is a nationally recognized healthcare organization committed to compassionate care.

Federal Account Executive - DOD

Company: Saviynt

Location: Washington DC

Posted Dec 07, 2024

Saviynt is an identity authority platform built to power and protect the world at work. They offer enterprise identity cloud solutions for organizations facing increasing cyber risk, providing unparalleled visibility, control, and intelligence. The company is pursuing a FedRAMP High Authorization and is looking for a Federal Account Executive to deliver on their strategy and build relationships within the DOD territory, focusing on Navy and US Airforce, and working with Federal Systems Integrators. The role requires excellent communication skills, cross-functional influence, and a collaborative approach to winning. Benefits include medical, dental, vision, life insurance, 401K, unlimited PTO, sick time, holiday parties, daily catered lunches, employee recognition programs, and team socials.

Senior Engineer – Data Engineering

Company: GEICO

Location: Washington DC

Posted Dec 07, 2024

GEICO is seeking an experienced Senior Engineer to drive their insurance business transformation by building high-performance, low-maintenance, zero-downtime platforms and applications. The role involves working with cloud data solutions, designing and implementing data ingestion platforms, and leading in design sessions and code reviews. The successful candidate will have experience with big data, cloud computing, and container orchestration services.

Nurse Assistant

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 07, 2024

The job involves working three shifts a month, including rotating weekends and holidays. The role is to assist medical and nursing staff with patient care tasks, such as bathing, dressing, feeding, and transferring patients. Essential responsibilities include participating in patient care, taking vital signs, maintaining documentation, and assisting in diagnostic procedures. Basic qualifications include one year of customer service experience in a healthcare setting or direct patient care experience, a high school diploma, and a Registered Nursing Assistant (Washington) license or Nursing Assistant Certificate (Washington). The job also requires a Washington driver's license and Basic Life Support certification.

Summer Internship (Education Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The AOC offers a Summer Internship Program for Education Aides, providing hands-on professional experience, networking, training, and exposure to careers in public service on Capitol Hill. Eligibility requires being a U.S. Citizen or lawful permanent resident seeking citizenship, at least 16 years old by June 30, 2025, and currently enrolled in high school, college, or university. Participation is limited to a total of three years. The position is an Excepted Service in the Architect of the Capitol, a Legislative Branch agency. It's a Drug-Free Workplace, requiring a drug test and satisfactory completion. A background investigation and E-Verify participation are also part of the process. The agency is an Equal Opportunity Employer, prohibiting discrimination based on various factors. Note that students won't receive benefits like paid leave, retirement, or health benefits, but can register for the Transit Subsidy benefit.

Federal Account Manager - DHS

Company: InterSystems

Location: Washington DC

Posted Dec 07, 2024

InterSystems technology is the engine behind the world's most important applications. Our software is used to manage over 1 billion patient records worldwide in financial services. InterSystems HealthShare is a powerful flexible health informatics platform. InterSystems IRIS Data Platform enables the development, implementation, and management of highly-performant applications and databases. Our Analytics solutions handle enormous volumes of data. Sales Executives in the State business are responsible for managing all aspects of prospective and existing accounts. The ideal candidate will have experience selling software or cloud services into governmental accounts and partnering with Systems Integrators.

Gastroenterologist (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane, Washington

Posted Dec 07, 2024

Providence Medical Group in Spokane, Washington, is recruiting a full-time Gastroenterologist. The successful candidate will join an expert team, offering comprehensive digestive health services. The group boasts a robust referral base and access to the latest advancements. The ideal candidate should be adaptable, enjoy a collegial work environment, and prioritize patient care. Spokane, known for its outdoor recreation and vibrant culture, offers a high quality of life. The position includes an attractive compensation package, generous benefits, and no state income tax.

Technical Product Manager, Fluence OS

Company: Fluence

Location: Washington DC

Posted Dec 07, 2024

Fluence is a global market leader in energy storage and optimization software, with gigawatts of successful implementations across nearly 50 markets. They are transforming the way we power our world for a more sustainable future. The company is guided by passion, creativity, diversity, and building trust to effect change. They are leading in energy storage projects worldwide, responsible, agile, fun, and committed to safety, quality, and integrity. The role is responsible for the technical product strategy and requirements execution of Fluence OS. The ideal candidate has a BS in Computer Science or Software Engineering, significant related work experience, hands-on experience with industrial-level control systems, strong theoretical and practical experience in systematic software engineering and software architecture, and ability to analyze and interpret information from a variety of sources.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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