Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Mammography Technologist - 40 Hrs - Tacoma - 5K SOB

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 23, 2024

The job involves providing mammography services to patients, preparing mammography rooms, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system management, customer service, patient and employee safety, general behavior, and regulatory compliance. Basic qualifications include a high school diploma, certification as a Radiologic Technologist in Washington, and Basic Life Support certification. Preferred qualifications include one year of mammography experience and state of Washington certification as a Mammography Technologist with American Registry of Mammography Technologists (AART-M) registration.

RN Home Health Hospice Visiting Nurse 4-8's Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 23, 2024

The job involves providing comprehensive skilled nursing care and services to patients in their homes, working on an interdisciplinary team for home health, palliative care, and hospice programs. Responsibilities include assessing patients, developing care plans, educating patients and families, and managing pain and symptoms. The role requires substantial nursing skills, adherence to safety standards, and the ability to perform various procedures. Basic qualifications include a minimum of two years of RN experience, an Associates degree in Nursing, a valid RN license, and a clean driving record. Preferred qualifications include Horizon for home care system experience and a Bachelor's degree in Nursing.

Manager, Corporate Development, Transactions

Company: Capital One

Location: Washington DC

Posted Nov 23, 2024

The job posting is for a Manager role in Corporate Development Transactions at Capital One. The ideal candidate will have excellent financial modeling skills, direct involvement in mergers and acquisitions, and strong problem-solving and analytical skills.

Senior Software Engineer – Distributed Caching – Hybrid-Cloud (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 23, 2024

GEICO is seeking a senior software engineer to drive business transformation and platform engineering. The ideal candidate has deep technical expertise in backend systems and will lead the strategy and execution of a technical roadmap.

Physician Assistant Family Medicine (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Nov 23, 2024

Join a compassionate group of providers as a part-time physician assistant in the Providence Medical Group Northwest Washington Primary Care. This role offers a supportive work environment, opportunities for growth, and a flexible schedule. You'll work with 8 clinics, build connections with peers, and remotely support Primary Care clinicians. The position requires 3 years of experience and offers compensation between $129,480 and $147,680 per year. Everett, the location, provides a high quality of life with scenic views, industrial history, and diverse entertainment options.

Applied Data Science Associate - Federal

Company: DataRobot

Location: Washington DC

Posted Nov 23, 2024

DataRobot is a leader in ValueDriven AI, offering a unique and collaborative approach to generative and predictive AI. The company provides a complete AI lifecycle platform that interoperates with existing investments in data, applications, and business processes. The Applied Data Science Associate program is designed to train individuals to become Customer Facing Data Scientists in approximately 6 months.

Respiratory Care Practitioner, Per Diem (Nights) - Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 23, 2024

The job posting is for a Respiratory Care Practitioner position requiring at least one year of experience in acute care settings. The role involves providing skilled respiratory care and diagnostic services to in-patients, urgent care, and clinic patients. Responsibilities include performing respiratory assessments, treatments, and modalities, assisting physicians in determining appropriate respiratory care, and supporting patient care, customer service, and quality initiatives. The position requires a Respiratory Care Practitioner License (Washington), Advanced Cardiac Life Support, Basic Life Support, and Registered Respiratory Therapist Certificate. Preferred qualifications include two years of experience, experience with all acute respiratory care modalities, and a graduate of a four-year respiratory therapy program.

Cloud Engineer

Company: Leidos

Location: Washington DC

Posted Nov 23, 2024

Leidos National Security Sector is seeking candidates to support an Intelligence Community client's move to Next Generation Architecture. The selected candidate will be part of a dynamic team conducting new development and OampM. The role involves analyzing customer requirements, building web services, and developing high-visibility cloud-based IT systems.

Urologist (Pacific Medical Centers - First Hill Clinic)

Company: Pacific Medical Centers

Location: Seattle, Washington

Posted Nov 23, 2024

Pacific Medical Centers is recruiting a Full-Time Board Certified/Board Eligible Urologist for a collaborative role in Seattle, Washington. The position involves clinic visits, procedures, surgical cases, and on-call coverage. The practice offers a supportive environment, diverse patient panel, established referrals, and competitive compensation ($390,063 - $606,174 per year). Seattle, the Pacific Northwest's largest urban center, provides a high quality of life with a robust economy, excellent schools, and a vibrant arts and outdoor scene.

Financial Consultant

Company: Flagstar Bank

Location: Washington DC

Posted Nov 23, 2024

The job posting is for a Financial Consultant position at Flagstar. The role involves building and maintaining relationships with retail bank branches, advising customers on investment strategies, and meeting sales targets. The ideal candidate should have a strong sales background, excellent communication skills, and the ability to work well in a team.

Technical Project Manager (Grade 5 & Above)

Company: Fractal

Location: Washington DC

Posted Nov 23, 2024

The company Fractal is looking for an Agile Technical Project Manager with experience in providing end-to-end management over large-scale IT implementations. The company values passion, customer focus, and empowering imagination with intelligence. It has been recognized as a Great Place to Work and a Cool Vendor by Gartner.

Associate Recruitment Assistant

Company: Hogan Lovells

Location: Washington DC

Posted Nov 23, 2024

Hogan Lovells is seeking a Recruitment Assistant to support the Associate Recruiting team with law student and lateral hiring operations. The role involves coordinating on-campus interviews, managing candidate travel, and assisting with the Summer Associate Program.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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